Medica-posted 4 days ago
Full-time • Manager
Onsite • Minnetonka, MN

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued. The Business Connectivity Manager leads the strategic direction, execution, and performance of the Business Connectivity team, which serves as a cross functional analytics partner to Medica's Lines of Business (LOB)—including Medicare, Medicaid, Individual and Family Business (IFB), Commercial and MSJV. This role is responsible for team leadership, stakeholder engagement, analytics strategy, and operational excellence. The Manager ensures that insights generated by the team drive business performance and align with enterprise priorities. Performs other duties as assigned.

  • Team Leadership & Development Hire, onboard, and mentor Business Connectivity team members, including consultants and analysts
  • Establish clear roles, responsibilities, and development plans for each team member
  • Foster a high performing, collaborative, and inclusive team culture
  • Conduct regular check-ins, performance reviews, and skip level meetings
  • Strategic Analytics Oversight Set the strategic vision for Business Connectivity analytics across all LOBs
  • Oversee the development of analytic frameworks that support affordability, performance improvement, and segment specific strategies
  • Ensure alignment of analytics with enterprise goals and segment priorities
  • Stakeholder Engagement & Consulting Serve as the primary liaison between Business Connectivity and segment leadership
  • Translate complex business needs into actionable analytic strategies
  • Guide the team in delivering insights that are relevant, timely, and integrated into decision making processes
  • Operational Excellence Ensure data integrity, consistency, and quality across all analytic outputs.
  • Oversee migration of reporting and processes to Snowflake and other enterprise platforms
  • Implement best practices in data storytelling, visualization, and benchmarking
  • Cross Functional Collaboration Partner with Enterprise Analytics, Actuarial, Pharmacy, Quality, and Segment teams to ensure seamless integration of analytics
  • Lead strategic initiatives that span multiple departments and influence enterprise-wide decisions
  • Demonstrate strategic clarity by aligning Business Connectivity initiatives with Medica's enterprise goals, affordability strategies, and segment priorities
  • Lead with purpose, modeling discipline, focus, and action to drive team success
  • Translate complex business needs into clear, actionable analytics strategies that influence executive decision making
  • Build and sustain a high performing team through structured onboarding, 30/60/90day plans, and quarterly development check-ins
  • Foster a culture of ownership, resilience, and continuous improvement by mentoring team members and encouraging feedback loops
  • Identify and cultivate talent using Medica's 6box framework (e.g., Core Talent, High Growth, Ready)
  • Ensure equitable workload distribution and delegate effectively to empower team members and avoid bottlenecks
  • Maintain proactive, transparent communication with direct reports, peers, and senior leadership
  • Encourage cross functional collaboration across Enterprise Analytics, Segment teams, and external partners
  • Use storytelling and visualization to amplify the impact of analytics and ensure insights are understood and actionable
  • Establish and maintain high standards for data integrity, documentation, and reporting consistency
  • Implement structured processes for intake, prioritization, and delivery of analytics requests
  • Monitor team performance using KPIs and dashboards and take corrective action when needed
  • Drive automation and efficiency improvements across reporting and analytic workflows
  • Stay current on healthcare analytics trends, affordability metrics, and data governance best practices
  • Lead benchmarking studies and competitive analyses to inform strategic decisions
  • Promote innovation by encouraging the team to explore new tools, methodologies, and data sources
  • Represent the Business Connectivity team in executive forums, strategy sessions, and cross functional initiatives
  • Provide clear feedback and coaching to team members, including performance improvement plans when necessary
  • Recognize and reward contributions, and advocate for team members' growth and visibility
  • Bachelor's degree or equivalent experience in related field
  • 5 years of experience beyond degree
  • Team Leadership: Experience managing and developing analytics teams
  • Strategic Thinking: Ability to align analytics with business goals and drive performance
  • Healthcare Analytics: Familiarity with healthcare data, affordability metrics, and performance improvement
  • Cross-Functional Collaboration: Comfortable working across departments and leading enterprise-wide initiatives
  • Communication: Skilled in presenting insights clearly to executives and stakeholders
  • Operational Excellence: Strong focus on data quality, process improvement, and efficiency
  • Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
  • Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
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