BUSINESS & COMMUNITY ENGAGEMENT SPECIALIST

Goodwill Southeast Georgia•Savannah, GA

About The Position

The Business & Community Engagement Specialist cultivates, grows, and actively maintains lasting partnerships with regional employers to identify workforce needs and support mission-driven programming. This role focuses on developing strong business relationships, assessing industry skill gaps, and aligning Goodwill Southeast Georgia’s services to meet employer demand. This team member spends significant time marketing Goodwill’s programs to local employers while facilitating career development activities that lead to meaningful employment outcomes for participants.

Requirements

Bachelor’s degree in Human Services preferred.
Minimum three (3) years of experience in workforce development, business engagement, or similar role.
Relevant Goodwill experience may substitute for workforce development experience.
Valid driver’s license, proof of insurance, and reliable transportation required.
Excellent verbal, written, interpersonal, and presentation skills.
Ability to present Goodwill’s mission and programs to diverse audiences.
Proficiency in Microsoft Word, Excel, and Outlook.
Strong time and project management skills.
Ability to work independently and collaboratively across departments.
Ability to maintain confidentiality.
Flexibility to adjust to changing priorities.
Willingness to work evenings and weekends as needed.
Ability to travel between locations and to off-site meetings and events.

Responsibilities

Source and develop new business relationships to generate recurring referral opportunities.
Identify employer workforce needs and align services with Goodwill’s mission.
Maintain ongoing communication with employer partners to ensure satisfaction and resolve issues.
Document new, expanded, and existing partnerships.
Follow up with established partners to ensure quality and continued engagement.
Coordinate hiring events with employers and internal teams.
Track progress of individuals hired through employer partnerships.
Build relationships with community agencies to help clients overcome barriers such as housing, food insecurity, and medical needs.
Partner with the Opportunity Center team to maintain an up-to-date community resource manual.
Represent Goodwill at community events and employer meetings.
Conduct accurate skills assessments to support optimal career placement.
Identify knowledge and skill gaps during career coaching sessions.
Recommend training and educational opportunities aligned with client career goals.
Provide job readiness training, including interview preparation.
Assist clients with post-secondary registration and credential attainment.
Collaborate with Mission Services leadership to address participant barriers.
Use labor market information and partner feedback to improve services.
Meet or exceed monthly KPIs for individuals served, trained, and placed.
Collect, analyze, and report program metrics.
Generate weekly and monthly reports on outcomes and community needs.
Provide timely progress updates to supervisor.
Ensure compliance with all agency policies and procedures.