Business Banking Specialist

Commerce Bank • Cincinnati, OH

1d • $26 - $36 • Remote

About The Position

The main purpose of this job is to provide support to a team of commercial calling officers and portfolio managers that service diverse and complex commercial relationships. The position will also interact with customers on a daily basis regarding service and support issues with a resulting high level of customer satisfaction.

Requirements

• Strong loan documentation knowledge
• Ability to maintain confidentiality
• Excellent customer service skills
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Intermediate proficiency with Microsoft Word, Excel and Outlook
• Associate’s degree or equivalent combination of education and experience required
• 2+ years banking experience required
• For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

Responsibilities

• Serve as primary contact for loan portfolio issues and provide support to middle and upper level department colleagues
• Contact customers, resolve account issues, and process paydowns/advances
• Assist with the preparation of closing documentation, including complex and legally prepared documents
• Coordinate new openings, overdrafts, and wire transfers for Account Officers
• Review documentation exceptions for assigned Officers
• Contact customers to receive updated financial information
• Assist in the preparation of Loan Committee materials and other management reports
• Maintain routine customer correspondence, filing and other departmental documentation
• Assist with identifying and referring cross-selling opportunities
• Perform other duties as assigned

Benefits

• employer sponsored health, dental, and vision insurance
• 401(k)
• life insurance
• paid vacation
• paid personal time
• career development
• education assistance
• voluntary supplemental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree