Business Automation Intern

Elmington Property ManagementNashville, TN
7d

About The Position

At Elmington Property Management, we do things a little differently. We're not your ordinary property management group and pride ourselves on doing business with smarts while being unexpected. We thrive on showing investors, customers, and residents that property development & management doesn't have to be boring. Most property management companies refer to the team that keeps things running smoothly as "maintenance", but we are NOT most property management companies. Elmington focuses on providing the best service to our residents and our owners! Elmington Property Management Purpose and Core Values: The relentless focus on genuine care and standards of excellence for our residents, guests, and clients is our highest mission. Our common purpose is to make a meaningful impact in the lives of others through selfless service. Our Core Values: Win As One: We treat everyone with respect, kindness, and empathy. Harnessing cross-functional collaboration, we elevate success, understanding the principle ‘good for the hive, good for the bee.’ By Any Means: No matter the ask, we find a way and take total ownership to make it happen. We Forget The Ordinary, by making the impossible ideas possible, consistently going above and beyond, without compromising integrity. Continual Growth: We seize every opportunity to grow and develop as individuals, employees, and as a company. Be Clear, Be Kind: We believe in the kindness of clarity, courageously embracing hard conversations to advance together with shared understanding and transparency. EPM’s Business Automation Intern supports cross-functional teams by helping identify, design, and implement workflow automations that improve efficiency and reduce manual effort. This role focuses on using tools such as Zapier and other automation platforms to streamline processes across the organization.

Requirements

  • Exceptional verbal and written communication skills to liaise effectively with team leaders, corporate leadership, owners, and residents.
  • Outstanding organizational skills to manage multiple priorities, tasks, and deadlines efficiently.
  • A passion for chasing excellence and providing exemplary customer service.
  • Strong interest in systems, automation, and operational efficiency
  • Logical and technical problem-solving skills
  • Ability to understand business workflows and translate them into automated solutions
  • Strong attention to detail and testing discipline to ensure automations achieve success and run with minimal upkeep
  • Ability to communicate effectively with technical and non-technical stakeholders
  • Pursuing a degree in Information Systems, Computer Science, Business Analytics, or a related field
  • Experience with Zapier, automation platforms, or basic scripting is a plus
  • Strong interest in technology-enabled process improvement

Nice To Haves

  • Prior internship, coursework, or project experience is a plus but not required

Responsibilities

  • Identify repetitive or manual processes suitable for automation across departments
  • Assist in designing, building, and testing automations using Zapier or similar tools
  • Document automated workflows, logic, and system dependencies
  • Collaborate with departments to gather requirements and understand pain points
  • Support maintenance and improvement of existing automations
  • Assist with troubleshooting automation errors or failures
  • Help develop best practices for automation governance and documentation
  • Perform all other duties as assigned.
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