Business Associate, Hematology / Oncology, Full Time, Day

Valley Health System

1d•Onsite

About The Position

The Business Associate in Hematology / Oncology performs a variety of front desk activities and essential services to support the Practice and its professional staff. These services include tasks such as checking-in and checking-out patients, as directed or requested by the Practice Manager.

Requirements

High school diploma or equivalent
Completion of a formal coursework in office management, database management or business
Computer literacy
Six (6) months of previous customer service/data entry, administrative/office management/clerical experience
Demonstrates behaviors consistent with Valley Health System Behavioral Standards as well as Valley Physician Services Mission and Vision Statements
Demonstrates behavior that is courteous, caring, respectful and compassionate at all times
Demonstrates ability to listen and respond in a non-judgmental manner with clear expectations
Outstanding interpersonal, service excellence behavior and customer service skills
Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care
Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations
Strong communication both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups
Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team
Ability to represent the organization positively at all times
Ability to respect confidentiality of private healthcare, financial, and other company information at all times
Ability to honor commitments to the job and members of the team
Ability to speak constructively about co-workers and the organization
Ability to assume responsibility and accountability for job duties and organizational responsibilities
Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets

Responsibilities

Perform a variety of front desk activities that support the Practice and professional staff
Perform a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager

Benefits

Medical/Prescription
Dental & Vision Discount Program (Full Time/Part Time Employees)
Group Term Life Insurance and AD&D(Full Time Employees)
Flexible Spending Accounts and Commuter Benefit Plans
Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
6 Paid Holidays
Paid Time Off (varies)
Wellness Time Off
Extended Illness
Retirement Plan
Tuition Assistance
Employee Assistance Program (EAP)
Valley Health LifeStyles Fitness Center Membership Discount
Day Care Discounts for Various Daycare Facilities