Business Approval Process Administrator

Global Data Consultants • Harrisburg, PA

1d • Hybrid

About The Position

GDC IT Solutions is currently seeking a Business Approval Process Administrator to work in a hybrid capacity supporting the Commonwealth’s Conservation and Environment Delivery Center. This role focuses on managing and facilitating a complex, high-volume business approval process while serving as a primary point of contact for agency customers and internal stakeholders.
As a Business Approval Process Administrator, you will be responsible for supporting and coordinating the Commonwealth’s business approval workflow by gathering requirements, managing documentation, and ensuring clear communication between agencies, vendors, and approval teams to drive timely and compliant outcomes.

Requirements

• 3+ years of full-time experience working directly with customers in a service, support, or coordination-focused role.
• 2+ years of full-time experience managing projects, programs, or administrative processes, including informal or non-titled project management experience.
• 1+ year of experience supporting or coordinating vendor relationships.
• Strong leadership, organizational, and time management skills.
• Demonstrated ability to manage complex processes with high attention to detail.
• Experience supporting government, public sector, or regulated enterprise environments.
• Familiarity with contract review, compliance documentation, or approval workflows.
• Experience working with cross-functional teams including legal, security, and technical stakeholders.
• Proven ability to manage competing priorities in a high-volume, deadline-driven environment.
• Excellent written and verbal communication skills.

Responsibilities

• Serve as the primary point of contact and subject matter expert for agency customers and delivery center staff throughout the business approval process.
• Manage, track, and prioritize a backlog of business approval requests to ensure timely progression through a complex approval lifecycle.
• Work directly with agency customers to gather, document, and validate business requirements in compliance with established Commonwealth policies and procedures.
• Coordinate with legal, security, administrative, and business stakeholders to facilitate reviews, approvals, and resolution of outstanding requirements.
• Gather, prepare, and submit required documentation to security, legal, and administrative approvers.
• Review, interpret, and provide input on contract agreements and other business-related contractual documents.
• Collaborate with vendors to ensure clear communication of Commonwealth requirements and cloud use documentation where applicable.
• Research existing Commonwealth solutions to determine whether current systems can meet documented business needs.
• Provide guidance to customers on the business approval process, policies, and procedural requirements.
• Facilitate and coordinate requests for additional information that arise during the approval process.

Benefits

• GDC offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect.
• Our comprehensive benefits package includes medical, dental, prescription, vision, 401(k), short and long-term disability, and group life
• GDC firmly believes in a comfortable work-life balance, and we offer comprehensive holiday and paid-time-off (PTO) packages.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed