Business Applications Systems Administrator

NinjaOne

4d • Hybrid

About The Position

As a Mid–Senior Business Applications Systems Administrator, you will own the day-to-day administration, optimization, and governance of core business systems including NetSuite, Airbase, Navan, and supporting line-of-business applications. You will act as a system subject-matter expert, improving processes, strengthening controls, and ensuring reliability across Finance and Operations workflows.

Requirements

• 4+ years of experience administering and supporting enterprise SaaS applications
• Hands-on experience with one or more of: NetSuite, Airbase, Navan, Coupa, Concur, Workday, or similar platforms
• Strong understanding of financial, purchasing, expense, and ERP workflows
• Experience with roles and permissions, workflow automation, and system governance
• Comfortable acting as a system owner, proactive, detail-oriented, and independent
• Able to translate business requirements into scalable system configurations
• Familiar with API concepts, integrations, and data mapping
• Strong data analysis and reporting skills; intermediate Excel/Sheets required, SQL a plus

Nice To Haves

• NetSuite Administrator or SuiteFoundation certification
• Experience supporting audits (SOX, SOC 2, or internal controls)
• Implementing or migrating business applications

Responsibilities

• Serve as the primary system administrator and SME for Airbase, Navan, NetSuite, and other SaaS business applications
• Lead system configuration, workflow design, approval management, and ongoing optimization
• Own user lifecycle management, access controls, and audit readiness
• Monitor platform performance, integrations, scheduled jobs, and error queues
• Resolve Tier 2/3 issues and coordinate escalations with vendors as needed
• Partner with Finance, Accounting, Procurement, and Operations to improve processes and adoption
• Support and troubleshoot integrations (APIs, middleware, native connectors)
• Maintain data quality through audits, reconciliations, and governance standards
• Evaluate new features, manage release testing, and lead rollout communication
• Create and maintain system documentation, SOPs, and training materials
• Identify and recommend automation opportunities to reduce manual work and improve accuracy

Benefits

• We are a collaborative, kind, and curious community.
• We honor your flexibility needs with full-time work that is hybrid remote.
• We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
• We help you prepare for your financial future with our 401(k) plan.
• We prioritize your work-life balance with our unlimited PTO.
• We reward your work with opportunity for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees