Business Applications Specialist

M-D Building Products Inc•Oklahoma City, OK

37d•Hybrid

About The Position

The Business Applications Specialist serves as a functional liaison between business users and IT, supporting the effective operation of Oracle E-Business Suite (EBS) and related systems in a manufacturing environment. This position diagnoses application and process issues and assists users in resolving operational challenges. It works closely with stakeholders to improve workflows across all functional areas of the business. The specialist develops and maintains clear documentation and SOPs to support consistent business practices. The role is primarily analytical and process-focused, prioritizing business alignment and coordination over software engineering or development. In addition, this role also emphasizes EDI transaction management and process optimization to ensure critical data flows accurately and on time across internal systems and external partners.

Requirements

Bachelor's degree in Business, Information Technology, Supply Chain, or related field (or equivalent experience).
3+ years of experience in business application support or business analysis roles.
Experience supporting ERP systems in a manufacturing or distribution environment.
Exposure to EDI processes and transactional data flow management.
Working knowledge of Oracle EBS strongly preferred.
Understanding of EDI concepts and document flows (orders, ASNs, invoices, etc.).
Familiarity with EDI standards such as ANSI X12 or EDIFACT.
SQL skills for basic data review and validation.
Experience with process mapping and documentation tools.
Comfort working with structured data formats (XML, CSV, flat files).
Strong business process analysis and documentation skills.
Excellent problem-solving ability and attention to detail.
Confident communicator with the ability to translate technical concepts into business language.
Organized and capable of managing multiple priorities.
Collaborative mindset with a customer-service orientation.
Ability to operate effectively in a fast-paced, production-driven environment.

Nice To Haves

Knowledge of APIs or modern integration tools is a plus.

Responsibilities

Diagnose and resolve functional issues within Oracle E-Business Suite (EBS) and associated business applications.
Assist end users in understanding system behavior, correcting process errors, and improving workflow efficiency.
Act as a first point of contact for application-related questions and operational concerns.
Analyze and document current-state business processes across functional areas, developing clear SOPs, process maps, and functional documentation to support consistency, training, and operational clarity.
Maintain and update documentation to reflect system changes, evolving business practices, and approved process improvements.
Partner with end users to define, document, and clearly scope new business requests, enhancements, and procedural changes.
Translate business needs into well-defined functional requirements and assist with evaluating and prioritizing initiatives based on business impact and operational value.
Support project planning through detailed process analysis, workflow design, documentation, and user impact assessment to ensure successful implementation and user adoption.
Monitor production data feeds, identify anomalies or failures, and take proactive action to minimize operational disruptions.
Participate in user acceptance testing and validate system changes to ensure functionality meets defined business requirements.
Assist with root cause analysis of recurring issues and support the implementation of corrective and preventive improvements.
Collaborate with IT teams, vendors, and business stakeholders to maintain system reliability, data accuracy, and consistent operational performance.
Promote adherence to established processes, documented standards, and compliance requirements across all supported business functions.
Monitor EDI transactions to ensure accurate and timely transmission of orders, shipments, invoices, and related documents.
Identify and escalate issues impacting data flow, collaborating with internal stakeholders and external trading partners as needed.
Coordinate troubleshooting efforts and communicate status updates to affected business owners.

Benefits

Medical, Dental, and Vision coverage
On-Site Clinic
Voluntary Life Insurance options
Lab Card Program
Group Term Life & AD&D
Flexible Spending Accounts (FSAs) for both healthcare and dependent care
Short-Term and Long-Term Disability coverage
401(K) plan with Company Match
Paid Time Off (PTO)
Tuition Reimbursement
Education & Development programs
Employee Assistance Program (EAP)
Voluntary Benefits, including Accident, Critical Illness, and Hospital Indemnity Insurance