Business and Operations Specialist

Institute for Building Technology and Safety•Baton Rouge, LA

16d

About The Position

The role is responsible for delivering administrative support across several departments within municipal services. This position will ensure efficient daily operations by coordinating tasks, maintaining records, and facilitating communication. Coordinates an organization's business operations activities, events, programs, and services Oversees and provides support to departments required to run the operations of a business Collaborates with management in developing and implementing project development and management initiatives, internal operating procedures, and business processes and policies Tracks business expenses and creates reports for expenses, financial records, and audits Maintains operational control of and tracks progress of a variety of projects Develops business operations training programs Assist Code Enforcement with case coordination and mailings Tracking of permit billing and invoice creation Assist departments with organizing and maintaining file systems in accordance with the records retention schedule Serve as “backup” for different positions, including reception and permit technician Coordination of office functions under the guidance of management Other administrative duties as assigned

Requirements

HIGH SCHOOL DIPLOMA OR EQUIVALENT
Minimum of 5 years of experience working in a professional office environment
Applicants must be highly organized and able to function in a fast-paced environment.
Excellent time management, organization, and communication skills.
Interaction with the public is possible therefore being patient and courteous is required.
Have the ability to organize filing systems well as perform repetitive tasks.
Must be able to communicate clearly and effectively both orally and in writing.
Must be able to handle confidential matters with discretion.
Proficient in Microsoft Word, Excel and PowerPoint, a working knowledge of other relevant programs is a plus
Strong Work Ethic
Teachable/Continuous Learner
Reliable/Dependable
Collaborative/Team Contributor

Responsibilities

Coordinates an organization's business operations activities, events, programs, and services
Oversees and provides support to departments required to run the operations of a business
Collaborates with management in developing and implementing project development and management initiatives, internal operating procedures, and business processes and policies
Tracks business expenses and creates reports for expenses, financial records, and audits
Maintains operational control of and tracks progress of a variety of projects
Develops business operations training programs
Assist Code Enforcement with case coordination and mailings
Tracking of permit billing and invoice creation
Assist departments with organizing and maintaining file systems in accordance with the records retention schedule
Serve as “backup” for different positions, including reception and permit technician
Coordination of office functions under the guidance of management
Other administrative duties as assigned