Business Analyst

CDC Foundation
4hRemote

About The Position

The Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making. This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements.   Working within the Shoshone-Bannock Tribes, Tribal Health and Human Services (THHS) Business Office and Administration, the Business Analyst will collaborate across technical and non-technical teams to gather requirements, assure that requirements are correctly understood by developers, assure user training and change management, and facilitate alignment towards the planning and implementation of a tribal health data systems project.   The Business Analyst will work within the Tribal Health and Human Services (THHS) department, working closely with THHS administration to conduct thorough assessments and develop tailored plans that enhance operational efficiency and revenue generation. This role focuses on evaluating the specific needs of the Business Office, including transitioning from contract billing to an internal Business Office, and identifying personnel and training requirements. The Business Analyst will also lead assessments of Electronic Health Record (EHR) systems, implementation strategies, and training plans. Collaborating with the Shoshone Bannock THHS team, the Business Analyst will ensure that services are integrated into the broader healthcare framework and aligned with industry standards and best practices.   The Business Analyst will be hired by the CDC Foundation and assigned to the Shoshone-Bannock Tribes, THHS. This position is eligible for a fully remote work arrangement for U.S. based candidates.

Requirements

  • Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
  • Minimum of 5 years of related experience as a business analyst, project, or implementation manager.
  • Experience writing Use Cases to document requirements.
  • Experience collaborating with a multi-disciplinary team to translate user and technical requirements, and lead the team through smooth and continuous delivery.
  • Knowledge and experience with project management methodologies, principles and processes.
  • Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out.
  • Experience using data to make decisions, gathering data insights by design to improve outcomes.
  • Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints.
  • Strong understanding of technical concepts and legacy systems.
  • Knowledge of user experience design and user research principles and concepts.
  • Ability to communicate and articulate problems and resolutions to technical and non-technical teams.
  • Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners.
  • Experience working in a virtual environment with remote partners and teams.
  • Proficiency in Microsoft Office 365

Nice To Haves

  • MBA or other related advanced degree preferred.

Responsibilities

  • Document business practices and workflows, identify opportunities for improvement, support process improvement, discover issues and deliver improved value.
  • Prioritize initiatives based on tribal business needs and requirements.
  • Effectively communicating insights and plans to cross-functional team members, THHS management and stakeholders.
  • Ensure solutions meet business needs and requirements. Monitor service level agreements.
  • Lead or participate in requirements gathering/JAD sessions; working closely with Project or Product Manager(s), developers, subject matter experts, vendors, and users.
  • Define and document requirements and use cases and assure these are correctly understood by developers.
  • Develop comprehensive test cases at the application and multi-application levels.
  • Work with user community, technical teams and vendors to meet implementation timeline.
  • Conduct and direct end-user testing responsibilities.
  • May perform data quality assurance; troubleshooting application and/or interfaces as problems arise and report issues.
  • Facilitate business/functional requirement review, approval, and sign-off sessions.
  • Ensures compliance with AAAHC standards for position’s scope of work 
  • Completed all mandatory THHS required trainings and quarterly drills.
  • Complies with the THHS Employee Health Policy and annual immunization schedule.
  • Complies with THHS Policy Manual
  • Complies with Tribal Management Systems policies and procedures.
  • Maintains a secure workstation that protects patient/client information in compliance with THHS department information security rules of behavior.
  • Up to 10% domestic travel may be required.
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