Business Analyst

ThreatLocker • Orlando, FL

6d

About The Position

ThreatLocker® is a leader in endpoint protection technologies, providing enterprise-level cybersecurity tools to improve the security of servers and endpoints. The ThreatLocker® platform with Application Allowlisting, Ringfencing™, Storage Control, Elevation Control, Endpoint Network Control, Configuration Management, and Operational Alert solutions are leading the cybersecurity market toward a more secure approach of blocking the exploits of application vulnerabilities.
ThreatLocker is seeking a highly motivated and detail-oriented Business Analyst (BA) to join our CRM development team. The BA will work closely with the Snr Product Manager and the CRM Development team to scope and define new features and improvements, ensuring they align with our CRM goals and end-user expectations. This role requires an understanding of business processes, excellent analytical skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Requirements

• 2+ years of experience as a Business Analyst or in a similar role.
• Experience working in a fast-paced tech company or cyber security company – preferred.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience with Agile/Scrum methodologies.
• Knowledge of DB SQL & API Integrations
• In-depth knowledge of the Software Development Life Cycle (SDLC)
• Proficiency in business analysis tools and software (e.g., JIRA, Confluence, Microsoft Office Suite).
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

Nice To Haves

• Certification in Business Analysis – Preferred (e.g., CBAP, PMI-PBA).

Responsibilities

• Work with Snr Product Manager to facilitate workshops and meetings to gather input from stakeholders and refine product requirements.
• Create and update documentation, including UI/UX mockups, database dictionaries, workflows, APIs, etc.
• Create and maintain product roadmaps and timelines.
• Work with Snr Product Manager, CRM team and end-users to ensure new features are tested fully and signed off.
• Conduct gap analysis to identify areas for system improvements.
• Translate business needs into clear functional requirements and documentation.
• Work with cross-functional teams, including development, sales, marketing and finance to ensure new features and improvements are understood and implemented correctly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed