Business Analyst

Coforma • North Bethesda, MD

14h • Remote

About The Position

We're looking for a motivated, detail-oriented Business Analyst to join our growing team at Coforma.

This role will join a cross-functional team on an existing contract with the Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA). As a Business Analyst, you’ll support FMCSA with a collection of web-hosted Tableau dashboards that facilitate quick, reliable, and accurate access to FMCSA data reporting (e.g., budget and financial reporting, grants management, tracking motor carrier vetting activities). You’ll work on an established, agile development team to iteratively develop, enhance, and refine new and existing dashboards that both expand and bolster FMCSA’s business operations. In addition, you’ll play an instrumental part in the team’s delivery of user support and training to FMCSA users.

Intermediate to advanced knowledge and experience using Tableau is required. The ideal candidate will continue to grow their skill sets and capabilities in an emergent setting while directly contributing to the growth and maturation of our client's technical capabilities. If you’re passionate about improving lives through digital products and services, then Coforma is a great company for you.

$81,600 to $92,898.54 Annual Salary + Benefits + Growth Potential
Placement within this range will be based on the competency level of the candidate. An offer will be made at one of the following tiers:
Tier 1 - $81,600: Meets minimum qualification and experience requirements. Will need additional guidance and training beyond onboarding to perform key responsibilities of the role.
Tier 2 - $87,248.76: Experienced and fully competent. Will be able to independently perform key responsibilities of the role once onboarding is completed.
Tier 3 - $92,898.54: Highly experienced and can perform all responsibilities of the role at a higher level than expected once onboarding is completed.
To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable.

This is a US-based remote position open to applicants in the states listed below. Some travel (~10%) to the DOT FMCSA headquarters in Washington, DC will be required.

To ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our People team works to open up hiring in additional states.
Arizona
California
District of Columbia
Florida
Georgia
Idaho
Illinois
Maine
Maryland
Massachusetts
Montana
Nevada
New Jersey
New York
North Carolina
Oregon
South Carolina
Tennessee
Texas
Virginia
Washington
Wisconsin

Requirements

• A minimum of 3 years of relevant experience in a Business Analyst role defining data and business process requirements (experience working on federal contracts is strongly preferred)
• Advanced proficiency with Tableau and strong understanding and experience with data visualization and reporting required
• Experience creating dashboards in Tableau and using Tableau Prep Builder for data preparation and backend support
• Knowledge and grasp of the principles, theories, and concepts of the agile software development life cycle
• Ability to work in a highly agile environment where work planning and execution occurs iteratively (baseline is weekly but often adapts to emerging needs from the customer)
• Excellent time management and coordination skills with the ability to quickly adjust and reprioritize tasks and projects as needed
• Comfortable working and directly engaging with a diverse group of technical stakeholders both independently and in group settings
• Must have the ability to obtain Public Trust and pass a DOT background investigation

Nice To Haves

• PMI-PBA® or CBAP® certification
• Proficiency with Microsoft 365 applications (SharePoint, Teams, etc.)
• Experience using JIRA or similar issue and project tracking tools
• Experience building and implementing effective workflow automations that optimize business processes, saving time and reducing reliance on manual input
• Current/active Public Trust
• Experience working for or with the Department of Transportation (DOT) is a plus

Responsibilities

• Develop, maintain, and enhance Tableau dashboards and reports to support business and product decision
• Analyze the goals and business objectives of stakeholders across multiple teams and develop solutions that fit their business needs
• Troubleshoot data discrepancies and resolve reporting issues, and opportunities for improvement
• Perform data reconciliation and quality/accuracy testing
• Update and maintain SharePoint site content with supporting information for a variety of user processes (e.g., FAQs, access request guidance, user guides, etc.)
• Monitor shared user support email box and directly engage with stakeholders and users for all types of inquiries including account and/or access issues, training/demos, enhancement requests, and more
• Identify opportunities to streamline and improve the requirements gathering process and develop and maintain documentation and process guides for internal procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed