Business Analyst
About The Position
Must Have Technical/Functional Skills 13+ years of experience in IT as Product Owner/Business Analyst in Payments Domain. Experience in handling requirements for Real time Payment, Zelle, Wire, Wallet payments Adept at integrating advanced payment solutions (e.g., Apple Pay, Klarna, PayPal, Synchrony Pay Later) Advanced experience in Agile and Waterfall planning and delivery processes. Advanced knowledge and experienced working with Jira work planning and management utility. Experience leading digital initiatives with demonstrated success in driving improved digital customer servicing experiences that reduce servicing expenses. Extensive experience working with developers, architecture engineers, and internal stakeholders to understand what is technically possible, and how to translate options into the delivery of market leading customer experiences. Ability to communicate effectively with technical teams. Ability to communicate effectively across varying levels of business management.
Requirements
- 13+ years of experience in IT as Product Owner/Business Analyst in Payments Domain.
- Experience in handling requirements for Real time Payment, Zelle, Wire, Wallet payments
- Adept at integrating advanced payment solutions (e.g., Apple Pay, Klarna, PayPal, Synchrony Pay Later)
- Advanced experience in Agile and Waterfall planning and delivery processes.
- Advanced knowledge and experienced working with Jira work planning and management utility.
- Experience leading digital initiatives with demonstrated success in driving improved digital customer servicing experiences that reduce servicing expenses.
- Extensive experience working with developers, architecture engineers, and internal stakeholders to understand what is technically possible, and how to translate options into the delivery of market leading customer experiences.
- Ability to communicate effectively with technical teams.
- Ability to communicate effectively across varying levels of business management.
Responsibilities
- Collaborate with product owners, stakeholders, and cross-functional teams to elicit and document business requirements, driving alignment with strategic priorities
- Create and maintain custom reports and dashboards and utilize Analytics and Tableau to make data driven decisions.
- Partner with user experience designers using Figma/Miro to develop digital solutions tailored to customer needs, ensuring seamless digital experiences for client-facing applications.
- Operate within an agile framework, using Jira to document and prioritize requirements and facilitate the development process.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
