Business Analyst- Hybrid- Genesco

Genesco•Nashville, TN

3d•Hybrid

About The Position

You are an analytical, collaborative Business Analyst who excels at turning complex business needs into clear, actionable requirements. You bring structure and clarity to ambiguous problems, understand how processes and systems interact, and serve as a trusted partner to both business and technical teams. You communicate confidently, facilitate productive conversations, and ensure solutions are aligned with business goals. You thrive in environments where accuracy, documentation quality, and alignment are critical to successful outcomes.

Requirements

3–5 years of experience as a Business Analyst or in a related business/technology role
Strong experience with requirements gathering, functional documentation, and process modeling
Skilled in developing functional specifications, workflows, and use cases
Experience coordinating or supporting QA and UAT activities
Strong analytical and problem-solving skills with keen attention to detail
Excellent communication, facilitation, listening, and interpersonal skills
Proven experience collaborating with technical teams, business stakeholders, and cross-functional partners
Ability to manage multiple tasks, prioritize effectively, and work with minimal direct supervision
Comfortable working in fast-paced, collaborative, and iterative environments
Experience with feasibility assessments, business SOP creation, and system knowledge sharing
Proficiency with Microsoft Office, workflow modeling tools, and documentation platforms
Bachelor’s degree in business, information systems, or a related field preferred

Responsibilities

Driving clarity by gathering, analyzing, and documenting business requirements that translate seamlessly into functional and technical specifications
Creating process documentation, functional specs, workflows, diagrams, and other artifacts that guide system design and development
Ensuring solution quality through partnership with QA teams, confirming acceptance criteria, and coordinating UAT activities
Supporting alignment by acting as a liaison between the business, QA, partners, and solution architects
Contributing to readiness and adoption by creating or updating Standard Operating Procedures (SOPs) and delivering training or retraining to end users
Facilitating effective discovery sessions, interviews, workshops, and requirement-gathering activities across diverse stakeholder groups
Evaluating feasibility of business requests and assessing impacts, risks, dependencies, and required effort
Ensuring documentation completeness, accuracy, and traceability throughout the project lifecycle
Supporting business stakeholders with quality checks, validation activities, and go-live preparation
Providing clear communication of requirement changes, updates, and impacts to project managers, sponsors, and cross-functional teams
Sharing system, process, and requirement knowledge with project teams to enable informed decision-making
Collaborating with project sponsors to help shape initiative vision, scope, and planned outcomes
Supporting ongoing process improvement by analyzing current workflows and identifying opportunities for optimization