Business Analyst

Chenega Corporation • Stafford, VA

15h • Onsite

About The Position

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing. We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business. The Business Analyst supports National Park Service (NPS) initiatives by analyzing, documenting, and improving business processes that impact park operations and facilities management. This role works closely with project managers, subject matter experts, and park staff to translate operational needs into clear requirements, standardized practices, and user-centered solutions. The ideal candidate is analytical but practical—someone who can bridge strategy and field execution, ensuring that new processes and tools are both effective and usable in real park environments.

Requirements

• Bachelor’s degree in business, public administration, information systems, or related field (or equivalent experience)
• 3+ years of experience in business analysis, operations, or process improvement
• Strong experience with Microsoft Excel (advanced formulas, pivot tables, data analysis)
• Strong experience with Microsoft Power Apps (building simple applications to support workflows)
• Strong experience with Microsoft Power Automate (Flow) (automating business processes)
• Experience gathering and documenting business requirements
• Background check required

Nice To Haves

• Experience supporting federal agencies or public sector clients
• Familiarity with facilities management, asset management, or infrastructure-related programs
• Experience supporting system implementations (e.g., enterprise asset management systems like Maximo)
• Knowledge of business process mapping tools or methodologies (e.g., Visio, BPMN, Lean/Six Sigma)
• Experience working with geographically dispersed or field-based teams
• Strong analytical, problem-solving, and critical thinking skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and work independently in a client-facing environment
• Process mapping and analysis
• Stakeholder facilitation
• Systems thinking and problem-solving

Responsibilities

• Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and document review
• Translate operational needs into clear, actionable requirements and user stories
• Identify gaps between current and future-state processes
• Document current-state and future-state workflows, including process maps and standard operating procedures
• Identify opportunities to improve efficiency, consistency, and user experience across parks and regions
• Support development and standardization of business practices
• Support implementation of systems or process changes (e.g., asset management, cost estimating tools)
• Partner with technical teams to ensure business requirements are accurately translated into system functionality
• Assist with testing, validation, and user acceptance activities
• Collaborate on development of training materials, job aids, and user guidance
• Ensure business processes are clearly reflected in training and communications
• Support adoption by incorporating feedback from park staff and end users
• Facilitate meetings, workshops, and working sessions with NPS staff across parks, regions, and programs
• Serve as a liaison between field staff, program leadership, and project teams
• Gather and incorporate user feedback to refine processes and solutions
• Other duties as assigned

Benefits

• Broad range of benefits
• Professional development plan
• Opportunities to help sharpen skills
• Hands-on experience in the global, fast-changing business world
• On-the-job learning experiences
• Formal development programs
• Well-being programs
• Flexibility to make daily choices that can help them be healthy, centered, confident, and aware

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees