Business Analyst

Securitas Security Services•Parsippany, NJ

10d•Hybrid

About The Position

Securitas is currently seeking a Business Analyst (BA) to partner with business departments to gather business requirements, define & document business processes, participate in process design, business process optimization and support all phases of software development. The BA must have proven experience coordinating detailed business, operational requirements with corresponding audit controls and implementing process solutions. Ability to work well in a dynamic environment, think creatively, work independently, and handle multiple tasks simultaneously.

Requirements

Bachelor’s degree and/or high school diploma/GED plus equivalent experience required
3-5 years of progressive experience in business systems analysis, applying structured methods to evaluate, document, and improve business and system workflows
1-3 years in a project coordinator, project support, or administrative role
2-5 years working in a fast-paced Agile environment
Proficiency with Microsoft Office Suite, MS Visio, collaboration platforms (e.g., SharePoint, Teams), Co-pilot, generative AI, and project management methodology/tools (e.g., Smartsheet, Asana, MS Project)
Strong organizational, planning and time management skills
Strong problem solving, critical thinking and conflict resolutions skills
Strong written and verbal communication skills
High attention to detail and commitment to accuracy from tracking project progress and updating RAID logs to preparing reports and managing documentation
Able to quickly learn and adapt to new technologies as required
Ability to work efficiently with peers, end users, and vendors
Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
Handling and being exposed to sensitive and confidential information
Required ability to handle multiple tasks concurrently
Computer usage
Regular talking and hearing
Frequent sitting
Close vision, distance vision, and the ability to adjust focus

Nice To Haves

Project management certification (CAPM, PMP, or similar) is a plus

Responsibilities

Works closely with department managers and end-users to define and analyze business and operational problems, process improvement opportunities and requirements.
Engages with the Project Management Office (PMO) on planning, project execution, managing timelines, and budgets.
Evaluates methods of improving efficiency and cost-effectiveness of business and operational processes.
Organizes and leads team meetings as required, publishes minutes, action items and issues tracking through closure.
Quickly evolves into the Subject Matter Expert (SME) understands and grasps both the operational, functional aspects and end-to-end holistic handoffs.
May assist in developing training materials, handouts, and desktop procedures.
Maintains up-to-date knowledge by attending education workshops, reviewing product releases, attending vendor user conferences and training.
Coordinates tasks, assign work, and monitor progress across the project team.
Develops project charters, requirements documents, process models, and user manuals.
Creates reports, dashboards, and visualizations to communicate performance and insights.
Organizes and manage application features, PMO calendar, business process inventory and backlog to meet deadlines based on overall strategic vision and roadmap.
Tracks issues, risks, and variances, escalating as needed.
Maintains comprehensive document repository.
Ensures all project documentation is accounted for based on gate checkpoints.