Business Analyst

TX-HHSC-DSHS-DFPS • Austin, TX

12d • Hybrid

About The Position

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Business Analyst Job Title: Information Technology BA III Agency: Health & Human Services Comm Department: Compliance and Quality Control Posting Number: 15435 Closing Date: 04/13/2026 Posting Audience: Internal and External Occupational Category: Computer and Mathematical Salary Range: $9,000.00 - $9,500.00 Pay Frequency: MonthlySalary Group: TEXAS-B-25 Shift: Day Additional Shift:  Telework: Eligible for Telework Travel: Up to 5% Regular/Temporary: Temporary Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:  Job Location City: AUSTIN Job Location Address: 4601 W GUADALUPE ST Other Locations:  MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM IT,Z Prefix   Brief Job Description:
This is a temporary position that will end on 8/31/2026.
The Business Analyst (BA) performs business analysis work to support the Compliance and Quality Control Division’s Solicitation Review System’s re-write project. This role partners with business owners throughout product planning, requirements definition, and delivery cycles. Responsibilities include analyzing complex technical and business processes, identifying efficiencies, and prioritizing needs. The BA coordinates the gathering, development, documentation, and verification (testing) of requirements and works under limited supervision with considerable latitude for initiative and independent judgment.

Requirements

• Knowledge of BABOK Guide principles, including elicitation, requirements analysis, and validation.
• Knowledge of gap analysis methodologies—comparing current state vs. desired state and identifying missing capabilities.
• Knowledge of the capabilities and limitations of computer systems or management information systems.
• Knowledge of process or systems analysis and design work.
• Knowledge of the Software Development Lifecycle (SDLC)
• Skill in defining all types of requirements, functional specifications, and other deliverables.
• Skill in policy interpretation and translating regulations into system requirements.
• Skill in requirements elicitation techniques such as techniques such as interviews, workshops, document analysis, observation, and surveys.
• Skill in working collaboratively and cooperatively with colleagues and in building consensus.
• Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various levels of personnel in governmental entities.
• Skill in troubleshooting, performance tuning, and problem-solving.
• Skill in verbal, written, and presentation communication.
• Skill in Microsoft Excel.
• Ability to create clear, complete, and actionable requirements documentation.
• Ability to build consensus across multiple teams.
• Ability to ensure accuracy in documenting system functionality and regulatory requirements.
• Ability to identify compliance gaps and propose feasible solutions.
• Ability to adapt effectively to evolving regulations and system complexities.
• Ability to build trust and maintain relationships across technical and business teams.
• Minimum 5-years business analysis experience, including requirements elicitation and documentation, gap analysis, and testing.

Nice To Haves

• Preferred PMI-PBA or IIBA CBAP.
• Experience with PowerBI preferred.
• Experience with PowerAutomate preferred.
• Experience with Microsoft Excel preferred.
• Experience with Jotform preferred.
• Graduation from a four-year college or university is preferred.

Responsibilities

• Elicit and document business requirements for the existing Solicitation Review System, ensuring accuracy and effective communication with stakeholders and the development team. Responsible for coordinating, scheduling, and leading all requirements-gathering meetings.
• Conduct gap analysis of existing system functionality against desired system functionality for the Solicitation Review System, including workflows and reporting through PowerBI.
• Collaborate daily with the Senior Systems Advisor to track the development and implementation of requirements and test new and existing system functionality for adherence to business requirements for the Solicitation Review System. Update and maintain requirements documentation throughout the life of the project.
• Report weekly to the Director of Contract Compliance Unit regarding progress, potential issues, and overall status.

Benefits

• comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees
• defined benefit pension plan
• generous time off benefits
• numerous opportunities for career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees