Business Analyst

COFREIGHT INC•Buena Park, CA

just now

About The Position

We are seeking a product-oriented IT Business Analyst to drive the design, enhancement, and optimization of our billing and financial systems. This role will act as a Product Owner for billing-related platforms, translating business needs into scalable system solutions and leading system configuration, automation, and integration initiatives. The ideal candidate has strong system thinking, understands billing and financial workflows, and is capable of designing product features, defining requirements, and collaborating with engineering teams to deliver efficient and accurate billing capabilities.

Requirements

Bachelor’s degree in Business, Information Systems, Finance, or related field
3–5+ years’ experience in Business Analyst, Product Owner, or System Analyst role
Experience designing or supporting billing, finance, or ERP systems
Strong understanding of system workflows and business processes
Experience working with engineering teams on system implementation
Excellent requirement documentation and communication skills

Nice To Haves

Experience with billing platforms, ERP, TMS, WMS, or financial systems
Experience writing functional specifications or user stories
Experience with system configuration and workflow design
Experience in logistics, 3PL, or supply chain systems

Responsibilities

Billing System Product Ownership
Own and manage billing system features, configurations, and enhancements
Translate billing, payables, and finance requirements into product specifications
Design billing logic, charge rules, and system workflows
Support setup and maintenance of customer rate structures in the system
Ensure billing system supports accurate and scalable invoicing operations
Product Design & System Enhancement
Gather business requirements and convert them into clear functional specifications
Design system workflows, field mappings, and billing configurations
Work closely with engineering teams to implement new features and improvements
Participate in feature planning, backlog grooming, and sprint discussions
Lead User Acceptance Testing (UAT) and validate system functionality
Billing Platform Configuration & Optimization
Configure billing modules within ERP / TMS / WMS systems
Design automation logic to improve billing efficiency and reduce manual work
Support onboarding of new customers and billing setups
Continuously improve billing platform usability and scalability
Cross-Functional Product Coordination
Act as product liaison between Finance, Operations, and Engineering
Ensure business needs are properly translated into system capabilities
Support issue resolution related to billing system functionality
Train internal users on billing system features and best practices
Process & Product Documentation
Maintain product documentation including workflows and configuration guides
Document system features, billing logic, and integration behavior
Support audit and compliance from system design perspective