Business Analyst (Korean bilingual)

SBT Global•Ridgefield Park, NJ

About The Position

The Business Analyst will work closely with customers, developers, and internal project teams to successfully propose, deliver, and support system development projects. This role places a strong emphasis on effective communication, collaboration, and logical thinking , ensuring business requirements are clearly understood, documented, and implemented. Strong bilingual communication skills in Korean and English are essential, as the role involves frequent interaction with Korean-speaking stakeholders and cross-functional technical teams.

Requirements

Excellent communication skills with both customers and technical teams
Ability to clearly explain complex ideas, requirements, and system behaviors
Strong teamwork skills with the ability to collaborate across diverse roles and perspectives
Bachelor’s degree or higher
10+ years of experience in IT or system development projects
Ability to quickly adapt to new systems, technologies, and project environments
Solid understanding of the Software Development Lifecycle (SDLC)
Experience with short-term system development projects (3–12 months) preferred
Strong logical thinking and problem-solving abilities
Excellent documentation skills using Excel, Word, and PowerPoint
Ability to produce clear, structured, and high-quality project deliverables
Bilingual fluency in Korean and English (speaking, reading, and writing required)
Ability to travel within the U.S. (30% or more as needed)

Responsibilities

Communicate directly with customers to understand business needs, clarify requirements, and manage expectations
Act as a bridge between customers and development teams to ensure clear and consistent communication
Facilitate interviews, workshops, meetings, and presentations in both Korean and English
Collaborate closely with project managers, developers, QA teams, and customers
Respect diverse perspectives and actively participate in constructive discussions
Contribute to a cooperative team environment focused on shared project goals
Gather, analyze, and validate requirements for IT and system development projects
Quickly understand and adapt to new systems, tools, and technologies
Support the full system development lifecycle, from requirements analysis through deployment
Prepare UAT test cases and support customers during user acceptance testing (UAT)
Apply logical and structured thinking to analyze business requirements
Document functional and technical requirements with clarity in both Korean and English
Develop future-state process documentation and detailed functional specifications
Monitor project deliverables and support timely project completion
Provide training, guidance, and post-deployment support to end users
Support proposal development and pre-sales activities when required