Business Analyst
About The Position
The Business Analyst works with PFI managers, clients, and vendors to design, develop, and test appropriate automated business systems. Develop requirements using interviews and workflow analysis. Work with various data bases, files, and systems to track departmental key performance indicators and productivity reports. Create ad hoc reports from client outsourcing files and systems to assist in tracking pertinent insurance information. Ability to determine requirements from business users, critically evaluate the information gathered from multiple sources, and create the end product. Ability to create and maintain documentation to meet department needs. It is beneficial to have a clear understanding of homeowners insurance.
Requirements
- Bachelor’s degree or equivalent work experience
- Strong organizational experience
- Proficient in Windows based environment
- Strong background in Excel (formulas and charts)
- Working knowledge of SQL
- Works well in a team environment
- Ability to identify and analyze business problems, find opportunities and offer solutions
- Ability to clearly articulate and effectively write business requirements
- Excellent verbal and written communication skills and the ability to interact professionally and effectively with both technical and non-technical people
- Must be able to multi-task, problem solve to continually meet tight deadlines
- Ability to maintain a high level of confidentiality
- 1 – 3 years experience in a similar position
- Repetitive motion.
- Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
- Speech and hearing sufficient for in-person and telephone communication 7-8 hours per day.
- Vision sufficient for use of a computer monitor.
- Sedentary position.
- Ability to sit at a desk 7-8 hours per day.
Responsibilities
- Working directly with the Lender Solutions management team to perform analysis and assist in strategic decision making
- Assists in analysis sessions with SMEs to develop workflows, process diagrams and gap analyses to identify system, application, and/or hardware needs
- Work with IT or business partners to resolve production issues that may arise
- Develop reports and metrics that identify and reduce errors
- Create month-end and year-end reports
- Write and execute test plans, including functional and regression testing
- Provide end-user training
- Collects and analyzes data for implications regarding budget, project and/or program initiatives.
- Creates and maintains spreadsheet files.
Benefits
- Excellent growth and advancement opportunities
- Competitive pay + time off
- Generous benefits package: health, dental, vision, 401(k), etc.
- Education assistance: tuition reimbursement assistance, student loan repayment assistance, scholarships for dependents of teammates
- Employee Stock Purchase Plan
- Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- ESPP
- 401k
- Student Loan Assistance
- Tuition Reimbursement
- Free Mental Health & Enhanced Advocacy Services
- Paid Time Off, Holidays, Preferred Partner Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
