Business Analyst

Zenfreed • Lansing, MI

13h • Hybrid

About The Position

The primary duty of this Business Analyst position is to act as a liaison among business stakeholders to elicit, analyze, communicate, and validate requirements for changes to information systems, business processes, and policies, as applicable. This position collects, clarifies, and translates business requirements into design documentation, from which applications and solutions are developed. Documentation will include use of standard State of Michigan application templates and tools, Azure Dev Ops, Visio, and Excel. This position must be able to work with SOM BA’s and transfer knowledge to them. The resource must be able to collaborate with business clients, technical teams, Process Modelers, System Analysts, and vendors to clarify design intent, identify gaps, and ensure technical feasibility

Requirements

• 7+ years: Experience as a senior business analyst
• Experience in a government, retirement system, or financial services environment.
• Knowledge of Azure Dev -ops, Ability to write user stories to support Agile development.
• Knowledge and experience in gathering financial systems requirements.
• Facilitate, capture, organize and document business requirements from all stakeholders, including business -side employees, product owners, and technical resources.
• Requirements analysis and the ability to decipher what is said to what is really wanted or needed.
• Communication and translating requirements between the business and technical teams to ensure shared understanding of requirements and design decisions.
• Produce understandable yet highly detailed requirements, process flows for the business and technical teams
• Create, organize, and maintain wiki content using markup languages such as Markdown, Wiki Markup, or reStructuredText.
• Develop intuitive wiki structures, including navigation hierarchy, templates, and cross -referenced content, to enhance user accessibility and knowledge continuity.
• Ensure documentation quality by applying standards, best practices, and version control across wiki content.
• Support continuous improvement by identifying documentation gaps and proposing enhancements.
• Lead backlog refinement sessions to ensure user stories meet “Ready” state with clear details and acceptance criteria.
• Collaborate with project team and business analysts to continuously improve story quality and prioritize work.
• Participate in Agile ceremonies (Planning, Stand -ups, Reviews, Retrospectives) to support iterative delivery.
• Familiarity with Agile SDLC, process modeling, and system testing methodologies.
• Bachelor’s degree in business administration, Information Systems, Public Administration, or a related field

Responsibilities

• Assist with the selection of the strategies, policies, programs, and procedures for achieving the objectives and goals of the development needs.
• Business Analyst Supports: ORS Product owners, Business Analysts, and all teams supporting this effort.
• Provide research and input for the development of Statements of Work (SOW) and Total Cost of Ownership (TCO) for selected solutions.
• Assist with System Security Plans (SSP) when needed.
• Research and provide input in the creation of SEM documentation.
• Participate in artifact reviews with peers, system specialists, Enterprise Security and other DTMB entities to ensure IT solutions and applications adhere to DTMB and agency policies, standards, or guidelines.
• Assist with design and document IT solutions that are State of Michigan standard technology.
• Work with Project Managers to draft change board documents.
• Assist in development of training content.
• Design, develop, and implement test plans for applications or subsystems.
• Create or collect test data and execute approved tests to determine the accuracy of program logic to produce desired results.
• Assist in testing and differentiating between defects and new requirements.
• Maintain/update system documentation for system upgrades.
• Assist with reviewing UI/UX design artifacts and understanding core design and usability principles.
• Proficiency in markup languages (e.g., Markdown, Wiki Markup, reStructuredText).
• Hands -on experience with documentation or collaboration tools, Azure DevOps Wiki

Benefits

• We understand a comprehensive benefits package is crucial to employment satisfaction. We offer medical, dental and vision coverage options for all employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level