Business Analyst - U.S. Citizenship Required

ZenPoint Solutions • Springfield, VA

2d • Onsite

About The Position

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.

Position Overview: ZenPoint Solutions is seeking a Business Analyst with a minimum of 2 years of experience. The ideal candidate will have a solid understanding of business analysis concepts and methodologies, along with the ability to apply analytical skills to solve complex business problems. This role offers an excellent opportunity to contribute to projects across various business functions and gain exposure to industry-leading practices.

Requirements

• Candidate must be a United States Citizen and present proof of Citizenship, if selected
• Minimum of two years of relevant professional experience
• Exceptional written and verbal communication skills with the ability to communicate complex technical concepts to broad audiences
• Bachelor’s degree or equivalent work experience or technical training and certifications in a relevant field
• Strong working knowledge of Microsoft Office, specifically Outlook, Word, Excel, PowerPoint, and SharePoint
• Strong focus and commitment to providing end user customer service
• Great customer service skills
• Excellent notetaking and organizational skills
• Candidate must hold an active Secret clearance and be able to maintain a Secret clearance (or higher) throughout employment

Nice To Haves

• Demonstrates flexibility in responding to evolving priorities and managing demanding schedules across multiple efforts
• Excellent presentation and public speaking skills
• Strong attention to detail
• Well versed in Agile, and have a familiarity with application development projects
• Experience utilizing Microsoft’s Azure DevOps

Responsibilities

• Ensure quality content and timely delivery of all tasks and contractual deliverables throughout product development, adhering to a two-week Agile sprint cadence and deployment schedule
• Able to communicate effectively in both written and verbal forms of communication
• Review, draft and/or edit content such as Standard Operating Procedures (SOPs), online help articles, training material, and meeting notes
• Assist in meeting facilitation, including contributing to discussion and taking detailed meeting notes
• Identify, analyze, and document business requirements from stakeholders
• Ensure requirements are aligned with business goals and technical feasibility
• Analyze data to identify trends, patterns, and insights that inform business decisions
• Act as a liaison between business stakeholders and technical teams (e.g., developers, testers)
• Coordinate and present engaging webinars and training sessions
• Design and execute test cases to validate business requirements, ensuring proper functionality and compliance with specifications
• Lead outreach initiatives including usability testing, office hours, workshops, and webinars
• Attain comprehensive understanding of the product by thoroughly researching features, functionalities, and user needs

Benefits

• Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy.
• We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury.
• You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future.
• We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis.
• On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance.
• To help you grow in your career, we offer professional development opportunities and a tuition assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level