Business Analyst

Global•Cincinnati, OH

About The Position

Applicants must be currently authorized to work in US. Sponsorship is not available for this position. We are a social enterprise that is actively changing the face of child welfare and are constantly searching for talented, purpose-driven professionals to join our community. We are a group of happy warriors, courageous mutants, and passionate pragmatists. Come join our island of misfit toys! Position Summary: Necco has an opportunity for a career as Integrated Services Business Analyst . This individual will add the most value to the company by utilizing technology to answer wide-ranging business questions and by making recommendations for solutions and to support operational excellence. The Business Analyst defines problems, identifies appropriate data sources, conducts analysis, and translates findings into actionable recommendations that support operational excellence and continuous improvement. Strong analytical thinking, problem-solving, and communication skills are essential. You should be accurately described as: A happy warrior who thrives on leading from the front with strategic thinking. A solid communicator in search of decisions that deliver real results. A problem-solver, financial steward, and one who excels at collaboration. Ridiculously passionate about the company’s success, growth, and program quality.

Requirements

Minimum of 21 years of age
2+ years of experience in a related field
Strong analytical skills with the ability to identify, interpret, and communicate data trends
Demonstrated ability to solve operational and organizational challenges tactfully and effectively
Self-starter who operates with minimal supervision and high accountability
Excellent written and oral communication skills
Valid driver’s license and 100/300/100 auto insurance coverage
Willingness to travel and complete training as required
Successful completion of all required criminal background checks

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Collect, analyze, and interpret data to identify trends, patterns, and root causes affecting service quality, compliance, and outcomes
Collaborate with leadership teams to design, implement, and monitor quality improvement initiatives
Develop, document, and maintain standard operating procedures (SOPs) and process workflows
Support the development and monitoring of key performance indicators (KPIs) across business areas
Promote organization-wide consistency in processes, safety practices, and risk mitigation
Evaluate initiative effectiveness and provide recommendations for continuous improvement
Translate business needs into clear requirements and visual mock-ups for data and analytics teams
Support the development, monitoring, and refinement of key performance indicators (KPIs) across business areas
Assist in driving solutions toward automation and scalable reporting tools
Develop and distribute regular reports and dashboards to leadership and key stakeholders
Partner with IT and operations teams to ensure data integrity and functionality of reporting tools and electronic records
Assist with audits, compliance reviews, and ad hoc data requests
Translate data insights into clear, actionable recommendations that inform organizational strategy
Serve as a liaison among programs, compliance, operations, IT, and leadership to promote best practices
Facilitate quality reviews, action planning, and follow-up on findings, near misses, and improvement opportunities
Maintain dotted-line communication with back-office departments to ensure alignment and accountability across shared processes
Support staff training and awareness initiatives related to compliance, quality, and safety
Communicate clearly across departments to ensure consistent implementation of initiatives across all states and programs
Practice Ruthless Pragmatism
Engage in peer to peer feedback
Know and Live the Necco Corporate Culture Principles
Embody the 3 essential virtues of Humble, Hungry and Smart
Drive your Individual Performance Scorecard
Adhere to and contribute to the Necco meeting structure.