The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against lifeâs uncertainties. Regardless of where you work within the company, youâll be helping provide protection and peace of mind when our customers need it most. The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing.