Protective-posted 4 months ago
Full-time • Entry Level
Garden City, NY
1,001-5,000 employees

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most. The Business Analyst will be responsible for business and functional requirements definition for various new and existing IT applications, downstream systems and reports. The business analyst will also be responsible for planning and facilitating user acceptance testing.

  • Identify and translate business needs into clearly defined requirements for insurance software applications.
  • Develop requirements documentation inclusive of user stories/ use cases, process flows, data flows and report mock-ups.
  • Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations.
  • Build strong relationships within the business units and support functions to understand the business needs.
  • Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues.
  • Ensure that proposed solutions are focused on improving efficiency and effectiveness of the business processes and are consistent across products where possible.
  • Participate in the development and planning of the User Acceptance Testing activities, including test plans and scripts, based on requirements.
  • Facilitate UAT execution phase and work with business lead and project manager to obtain user acceptance test signoff.
  • Team player who works well with technical and business resources.
  • Meet objectives & goals set forth by management
  • Perform additional projects/duties as assigned by management.
  • Bachelor’s Degree or equivalent work experience in Business Analysis
  • 2-4 years of experience in Business Analysis – Requirements documentation, Functional testing, Reporting tools, Relational databases, SQL.
  • Experience in programming is a plus.
  • Experience working in the Insurance/Benefits industry is a big plus.
  • Experience with Azure DevOps is a plus
  • Knowledge of Agile Methodologies is a plus.
  • We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program.
  • Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day).
  • The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching.
  • All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
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