Business Analyst

CCU • Lake Forest, IL

5d • $78,198 - $125,114 • Hybrid

About The Position

Are you the kind of person who asks “why” before “how” —and then helps turn the answer into something real? We’re looking for a Business Analyst (BA) who thrives at the intersection of business and technology, and who enjoys transforming ideas into high-quality, actionable solutions. As a Business Analyst, you’ll partner with business and technology teams to understand how work actually happens, turn unclear needs into clear direction, and make sure solutions work before they go live. This role doesn’t just document requirements — it owns quality, helps prevent issues early, and looks for ways to improve testing and processes over time, including through automation. This is a hands on, execution-oriented role for someone who is comfortable with ambiguity, takes ownership of outcomes, and enjoys learning. Location/Schedule: Hybrid schedule with up to 3 days/week at our corporate office in Lake Forest, IL. Local Northern IL/Southeast WI candidates only!

Requirements

• Bachelor's Degree in Computer Science, Engineering, Math, Science or Related
• 2+ years’ experience in Systems Analysis, Quality Assurance or Related
• Business analysis fundamentals (elicitation, process mapping, documentation) or related
• QA and testing concepts (manual testing, regression thinking, defect ownership) or related
• Knowledge of Azure DevOps and test management tools

Nice To Haves

• Knowledge of Test automation tools such as TestComplete is a plus!

Responsibilities

• Work closely with stakeholders to understand business problems, pain points, and goals
• Translate business needs into clear, usable requirements and testing documentation
• Lead quality assurance activities on assigned initiatives, including: Test planning and execution Regression and end‑to‑end testing Defect tracking and follow‑through
• Partner with technology teams to ensure solutions are reliable and ready for use
• Ask the right questions early around risk, data, process gaps, and edge cases
• Support and grow test automation efforts over time (tools include Azure DevOps and TestComplete)
• Continuously look for ways to improve how work gets done — not just how it’s documented

Benefits

• This role is eligible for an annual bonus opportunity.
• Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire.
• You will be eligible to participate in the 401(k) savings plan at any time.
• You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees