Business Analyst

Arizona State University • Tempe, AZ

2d

About The Position

Serves as the liaison between business units and technology teams to support Workday Financial Management and Human Capital Management (HCM). Participates in projects by gathering requirements, writing specifications, and assisting with the evaluation, analysis, and implementation of Workday functionality to meet business needs. Develops and executes test plans, performs system testing for Workday releases, and collaborates with technical teams to build and deploy solutions. Reviews and analyzes business systems and user requirements within the Financial and HCM functional areas and resolves related customer support requests.

Requirements

• Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

• Experience in Workday Financial Management and/or Human Capital Management (HCM).
• Experience in writing functional specifications.
• Experience documenting and mapping business processes.
• Knowledge of higher education administrative systems and related business principles.
• Knowledge of automated and manual management information systems.
• Knowledge of forms design and procedures development.
• Ability to analyze complicated problems.
• Ability to create conceptual solutions that are technically feasible.
• Ability to clearly explain concrete processes and abstract concepts both orally and in writing.
• Ability to perform effectively as a member of a team.

Responsibilities

• Collaborate with stakeholders across departments to gather, analyze, and document business requirements and translate them into effective Workday solutions.
• Under the guidance and supervision of the lead or senior analyst, configure, test, and maintain Workday modules (e.g., HCM, Payroll, Finance, Core, Recruitment, Learning) to support business processes and ensure optimal performance.
• Act as a liaison between business users and technical teams to ensure system changes meet business needs and align with best practices.
• Develop and execute test plans, conduct system and user acceptance testing, and support end-user training and adoption.
• Develop and maintains system reports by creating, modifying, and analyzing data.
• Analyze and resolve Workday-related issues, ensuring timely support and effective problem-solving.
• Responsible for monitoring integrations, designing data mappings, conducting testing, and troubleshooting issues as needed.
• Maintain documentation of system configurations, processes, and procedures to support knowledge transfer and compliance.
• Manage support tickets using ServiceNow and/or JIRA, ensuring timely responses, clear documentation, and appropriate resolution, or escalation.
• Performs ongoing maintenance of system spreadsheet uploads to meet annual business requirements on a recurring basis.
• Performs other related duties and responsibilities as assigned to support the overall success of the department and institution.

Benefits

• AZ state school tuition reduction for employees and their dependents and spouse; available on day one of employment.
• Competitive wages.
• Employee assistance for confidential and free behavioral health services.
• Generous accrual of paid sick and vacation time.
• Low cost dental, health, life and vision Insurance benefits.
• Paid adoption and fertility subsidies.
• Paid time for professional development and volunteering.
• Retirement programs with employer match.
• Wide variety of employee discounts through ASU partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees