Business Analyst

Amivero•Dallas, TX

About The Position

The Amivero Team Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems. Special Requirements US Citizenship Required to obtain DHS Public Trust Active DHS Clearance (preferred) The Gist This long-term project entails multiple teams of multi-disciplinary skills to build new capabilities for the mission. Capabilities include AI to create and deploy digital assistant features within a larger system. Your primary responsibility is to collaborate with the Product Manager and customer stakeholders to translate business needs into clear, actionable functional and non-functional requirements. You will document workflows, data flows, personas, journey maps, “day-in-the-life” scenarios, and acceptance criteria, while working closely with stakeholders to validate requirements and support user acceptance testing (UAT). A stretch goal is to lean into automated testing—learning and implementing tools like X-Ray to enhance testing accuracy, efficiency, and traceability across sprints.

Requirements

Bachelor’s degree in Business, Information Systems, Computer Science, or a related field; a master’s degree preferred. A bachelor’s degree with an additional three (3) or more years of relevant experience may substitute for a master’s degree.
Minimum of five (3) years of directly related experience as a Business Analyst or Quality Analyst (combined experience); experience supporting large programs or enterprise systems preferred.
Strong expertise in requirements elicitation, documentation, and stakeholder management.
Knowledge of Agile practices, backlog management, and user story development.
Excellent analytical, problem-solving, and critical thinking skills.
Strong verbal and written communication skills, with the ability to bridge business and technical perspectives.
Experience supporting user acceptance testing and validation activities.
Detail-oriented with strong organizational skills and the ability to manage competing priorities.

Nice To Haves

Active DHS Clearance (preferred)

Responsibilities

Collaborate with the Product Manager, stakeholders, and technical teams to capture and document business requirements.
Develop and maintain process workflows, data flows, use cases, and functional specifications.
Define and document acceptance criteria for features and enhancements.
Partner with stakeholders to validate requirements and ensure solutions meet business and mission objectives.
Support and coordinate User Acceptance Testing (UAT), including test planning, execution, and defect tracking.
Translate business requirements into technical specifications for development teams.
Facilitate communication between business users and technical staff to ensure mutual understanding.
Contribute to backlog refinement by clarifying requirements and ensuring alignment with priorities.
Ensure traceability of requirements throughout the product lifecycle.
Use collaboration and requirements management tools (e.g., Jira, Confluence) to track and manage artifacts.
Support the creation, organization, and coordination of training materials and sessions to ensure successful adoption of new features and systems.
Partner with stakeholders and subject matter experts to ensure training content is accurate, aligned with workflows, and effectively communicated to end users.
Stay current with tools and practices that enhance requirements analysis, testing, and automation.