Business Analyst

Hard Rock Digital

9d•Hybrid

About The Position

We're looking for a curious, pragmatic Business Analyst who thrives on variety and gets energized by solving different problems across the business. You'll be deployed onto ad-hoc initiatives across the company, sometimes for a few days, sometimes for several months, working alongside Project Managers to cut through ambiguity and help teams deliver outcomes that matter. This isn't a checkbox-ticking role. We need someone who asks "why" and "what if," who can flex between deep analytical work and rolling up their sleeves to help the team, and who genuinely cares about understanding the people impacted by the work we do.

Requirements

Requirements elicitation and management
Process mapping and analysis (tools agnostic, but experience of several tools eg. Miro, Lucidchart, Visio)
Data analysis and interpretation
Workshop design and facilitation
Documentation skills (clear, concise, fit-for-purpose)
Product thinking or UX research exposure
Change management or organizational design exposure
Proven experience as a Business Analyst working on varied initiatives (not just one domain / or development team)
Strong facilitation and stakeholder management skills. You can read the room and adapt
Ability to create clear, visual documentation that makes complexity simple
Experience working in cross-functional teams with both technical and non-technical stakeholders
Comfort with ambiguity and the confidence to ask hard questions
Track record of being deployed onto different projects and delivering value quickly

Responsibilities

Eliciting, analyzing, and documenting business requirements across diverse problem spaces
Creating process maps and workflows to visualize current and future states
Facilitating workshops and interviews with stakeholders to uncover needs and pain points
Translating business needs into clear, actionable specifications for technical and non-technical teams
Analyzing data to identify trends, gaps, and opportunities for improvement
Conducting stakeholder analysis and managing competing priorities with diplomacy
Creating user stories, acceptance criteria, and other artifacts that help teams understand what "done" looks like
Gap analysis between current capabilities and desired outcomes
Supporting business case development with research, analysis, and recommendations