Business Analyst / Trainer

HarmonyTech•Washington, DC

10d

About The Position

HarmonyTech Inc. is seeking an experienced Business Analyst/Trainer with a strong background in Agile business analysis, requirements facilitation, and team training. This role places a major emphasis on designing and delivering training programs to train government end users, while also eliciting and refining business requirements that translate into actionable user stories and solutions. The ideal candidate will be a skilled facilitator, trainer, and communicator, capable of bridging the gap between stakeholders, development teams, and end users to drive business value. Position is based in the National Capital Region (Washington DC, Maryland, Virginia) and requires U.S. citizenship.

Requirements

3+ years of experience in Business Analysis including experience designing and leading training sessions and workshops.
Proven ability to create engaging training materials and adapt delivery for diverse learners (technical teams, business stakeholders, leadership).
Familiarity with digital/web-based solutions and Agile/open-source development environments.
Strong ability to analyze complex information and present findings in a clear, concise, and accessible manner.
Exceptional communication and facilitation skills with the ability to engage both technical and non-technical audiences.
Detail-oriented mindset with the ability to challenge assumptions and validate requirements to ensure accuracy and alignment with business objectives.
Proven track record of collaborative teamwork and fostering strong stakeholder relationships.

Responsibilities

Design, develop, and deliver training programs.
Conduct interactive workshops, onboarding sessions, and hands-on coaching to build skills in requirements gathering, user story writing, and sprint execution.
Create training materials, guides, and job aids (presentations, reference sheets, process flows) tailored for different audiences, from executives to technical teams.
Evaluate training effectiveness through feedback surveys, knowledge checks, and performance metrics, adjusting content to improve learning outcomes.
Lead requirements elicitation sessions, stakeholder interviews, and discovery workshops to capture, refine, and prioritize business needs.
Collaborate with product owners to translate requirements into clear, actionable user stories, acceptance criteria, and process documentation.
Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives, and reviews) with a focus on aligning team efforts to business objectives.
Serve as a liaison between business units and technical teams, ensuring requirements are well understood and solutions meet user needs.
Support continuous improvement initiatives by gathering feedback, identifying skill gaps, and proposing targeted training and process enhancements.
Promote an environment of open communication, collaboration, and shared accountability across cross-functional teams.