Business Analyst Team Lead
About The Position
We are seeking a highly experienced, execution-minded Business Analysis Manager to lead the BA craft across a large portfolio of critical digital capabilities within New York Life’s Field Experience (FX) value stream. This role sits in the centralized, horizontal Cross FX Enablement function and heads the Business Analysis Center of Excellence, establishing standards, methods, and business-readiness governance that support multiple product teams to modernize and connect agent & advisor experiences driving more intuitive & seamless experiences through robust delivery and operational discipline. In this leadership role, you will coach and allocate a team of BAs, set quality guardrails to run discovery-to-solidification practices (process/data modeling, dependency mapping, NFR readiness). You will collaborate closely with Product Owners/Managers, Design/UX, Architecture, Technology/QA, UAT, and Production Support to ensure clear, testable specifications, risk-based business acceptance, and release readiness checkpoints. As a pivotal contributor to our multi-year roadmap, the BA Manager will help deliver high-impact, multi-million-dollar initiatives by reducing ambiguity, de-risking delivery, and accelerating time-to-value.
Benefits
- full package of benefits for employees
- leave programs
- adoption assistance
- student loan repayment programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
