Business Analyst – Subrogation Strategy

CCC Intelligent Solutions•Chicago, IL

9d•Remote

About The Position

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy , creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we’re making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We’re pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com . The Role The Business Analyst (BA) will play a critical role in ensuring the quality, accuracy, and strategic use of data across both inbound and outbound platforms. This position goes beyond basic reporting—it requires analytical curiosity and comfort with data to uncover trends, identify watch areas, and deliver insights that elevate customer engagements and differentiate our product in the market. The BA will be responsible for: -Aggregating and validating data. -Performing rules-based analysis and identifying trends in user performance. -Defining standards for ongoing reporting and insights delivery. -Supporting strategic value messaging by surfacing actionable insights that inform ROI narratives and engagement readouts. Why This Role Matters The BA’s insights are a key value driver for our product, especially in early-stage engagements where customers expect clarity and precision. Your work will directly influence customer satisfaction, retention, and product differentiation in the market. About CCC's Commitment to Employees: CCC Intelligent Solutions understands that our employees play an integral role in our vision to shape a world where life just works. Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection. Through diverse perspectives, purposeful innovation, and the strength of connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. At CCC, together everyone can thrive as we innovate and collaborate, creating employee experiences that just work. We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC’s success.

Requirements

Bachelor’s degree in Business , Data Analytics, or related field.
3+ years of experience in business analysis, data analytics, or reporting.
Expert level in Excel , Tableau (desktop and server ) and other data visualization tools ( such as PowerBI ).
Proficiency in SQL
Ability to interpret complex data sets and communicate insights clearly.
Experience in P&C insurance preferred.
Excellent organizational and communication skills.
Analytical curiosity and problem-solving mindset.
Comfort with large data sets and rule-based logic.
Ability to work independently and collaborate across teams.
Strong attention to detail and commitment to data accuracy.

Nice To Haves

Experience in P&C insurance preferred.

Responsibilities

Reporting & Analysis Develop and maintain weekly scorecards, tracking, and reporting
Monitor industry trends and outliers to inform product evolution and customer strategy.
Deliver granular, rules-based analysis for clients to meet high expectations for precision and clarity.
Standardize customer reporting and analysis : Define how granular rule-level data is represented to customers.
Establish reporting standards and best practices.
Partner with Product Seller (PS) and Solution Engineer team to align market feedback with data articulation.
Standardize customer reporting and analysis : Define how granular rule-level data is represented to customers.
Establish reporting standards and best practices.
Partner with Product Seller (PS) and Solution Engineer team to align market feedback with data articulation.
Drive additional automation through internal and external reporting Strategic Impact Provide insights that shape customer engagement strategies and strengthen ROI messaging.
Influence product positioning through data-driven recommendations.

Benefits

CCC offers competitive compensation and benefits to support you and your families, including:
401K Match
Paid time off
Annual Incentive Plan
Performance Bonus
Comprehensive health insurance
Adoption Assistance
Tuition Reimbursement
Wellness Programs
Stock Purchase Plan options
Employee Resource Groups