Business Analyst, Sales Technology

Gartner • Irving, TX

12d • $70,000 - $97,000 • Hybrid

About The Position

Gartner Conferences is looking for a highly motivated Business Analyst to help define and deliver our conference technology roadmap. In this role, you’ll be responsible for partnering with cross-functional teams to understand their goals, document the business requirements and drive the execution of that strategy with internal and external development resources. You must have a customer centric focus, technical knowledge deep enough to partner effectively with development resources, and above average communication, facilitation, and persuasion skills.

Requirements

• Experience: 1-3 years of business analysis and project management experience.
• Exceptional problem-solving capabilities: Able to solve complex problems, thinking creatively, and using data to tell a story.
• Drive / Passion: You are passionate about the experience and delivering uncompromising quality. Self-motivated & accountable, with a high level of commitment to responsibility.
• Communication skills: You’re an excellent verbal and written communicator capable of eliciting client and stakeholder feedback and documenting clear requirements.
• Leadership: You’ve demonstrated a proven track record of driving continuous product improvements ranging from bug fixes to new features and deliverables. Action-oriented and driven to achieve results and build trust with both business partners and internal developers.
• Influence: You must demonstrate a high level of collaboration and strong negotiation skills.
• Organization skills: Extremely organized with strong time-management skills.
• Education: Bachelor’s degree.
• Technical Skills: Experience with Salesforce and sales process optimization preferred
• Travel: Willing to travel up to 3-5 times a year to support the seamless execution of in-person conferences.

Responsibilities

• Partnering closely with the Product Owner(s) on one or more products to write high quality user stories explaining business problems.
• Collaborating with cross-functional teams to drive projects and business process improvements.
• Documenting a detailed business analysis, outlining problems, opportunities, and solutions for the business.
• Performing GAP analysis of business rules, and system process flows.
• Streamlining process of reporting system related issues.
• Translating business & technology strategies into detailed requirements and deliverables.
• Interacting with conference attendees and Gartner associates to troubleshoot challenges remotely and onsite at conferences globally.

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Gartner believes in fair and equitable pay.
• A reasonable estimate of the base salary range for this role is 70,000 USD - 97,000 USD.
• In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
• We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level