Business Analyst-Project Health Check

City of Philadelphia • Philadelphia, PA

3d • $75,000 - $85,000 • Onsite

About The Position

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
The Project Health Check Business Analyst is a key contributor to OIT’s project governance framework. This role is responsible for monitoring, evaluating, and reporting on the health of technology projects across the City’s portfolio. The analyst delivers data‑driven insights that improve project outcomes, support strategic alignment, and inform leadership decision‑making. Working closely with project managers, the Information Security Group (ISG), Enterprise Architecture, Finance, and department stakeholders, the analyst helps identify risks, optimize resources, and strengthen overall delivery performance.

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field (Master’s degree preferred).
• Minimum of 3 years of experience in business analysis, project management, or project portfolio management; public sector experience strongly preferred.
• Strong analytical and critical thinking skills with the ability to translate data into meaningful insights.
• Working knowledge of project management methodologies, including Agile, Waterfall, or hybrid models.
• Familiarity with project governance, risk management, readiness assessments, and performance reporting.
• Proficiency with analytics and reporting tools such as Microsoft Excel, Power BI, Smartsheet, SharePoint, or similar platforms.
• Excellent written and verbal communication skills, with the ability to convey complex information to both technical and non‑technical audiences.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast‑paced environment.
• Collaborative mindset and experience working with cross‑departmental teams and diverse stakeholders.

Nice To Haves

• Certified Business Analysis Professional (CBAP) or PMI‑PBA
• Project Management Professional (PMP) or Certified Scrum Master (CSM)
• Lean Six Sigma or similar process improvement credentials

Responsibilities

• Lead the end‑to‑end Project Health Check process, ensuring all intake forms, assessments, and evaluations are complete, accurate, and consistent for each project and service order.
• Collect, analyze, and track project performance metrics, including scope, budget, schedule, resources, risk, and dependencies.
• Develop, maintain, and continuously enhance dashboards, scorecards, and standardized reporting that communicate project health and portfolio trends.
• Identify risks, issues, and early warning indicators; escalate concerns to project managers, leadership, and governance bodies as appropriate.
• Provide actionable recommendations to improve project delivery, operational performance, and compliance with OIT governance standards.
• Partner with Enterprise Architecture, ISG Security Intake, Finance, and other cross-functional teams to ensure accurate and complete evaluation of project readiness for Go‑Live approval.
• Facilitate project review sessions, prepare materials for governance meetings, and support leadership with clear, concise summaries of project status and findings.
• Contribute to the advancement of OIT’s project management standards, governance processes, templates, and best practices.
• Maintain accurate and up‑to‑date project documentation within centralized systems such as the Project Health Check system, ACIS, eContracts, SharePoint, LogicGate, or other PMO tools.

Benefits

• Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees