Business Analyst Order Management

CONAGRA • Omaha, NE

18h • $63,000 - $93,000 • Hybrid

About The Position

Reporting to the Manager, Customer Supply Chain Capabilities, you will support the implementation and improvement of applications that enable the Customer Order Management (COM) organization. As part of Conagra’s Deliver Center of Excellence (COE), you will help drive operational excellence through technology, business support, training, and process improvements. This role offers exposure to SAP and collaboration with a highly experienced team across multiple supply chain disciplines.

Requirements

• Bachelor’s degree in business, computer science, or other relevant disciplines
• 3+ years of experience supporting Customer Order Management or other areas of the Supply Chain
• Experience in the consumer-packaged goods industry
• Experience with SAP and applications that support Customer Order Management
• Knowledge of EDI
• Written and verbal communication skills for technical and functional audiences
• Collaboration skills
• Challenge the status quo and act as a change champion
• Challenge noncompliance to business rules
• Travel up to 15%

Responsibilities

• Work with business process owners to analyze, design, and implement systematic processes and process improvements
• Serve as a liaison between EDI, customers, business teams, and IT
• Document functional requirements for configuration and development
• Collaborate with technical resources to ensure delivery of development solutions
• Coordinate and execute implementation of system configuration solutions
• Support all aspects of system testing
• Participate in problem management process including on-call rotation and root cause analysis during implementation and stabilization
• Support Customer EDI rollout and testing
• Provide training support
• Summarize issues and communicate recommendations to leadership
• Act as escalation contact for internal and external customers

Benefits

• Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees