Business Analyst, NetSuite Practice

BTM Global•Minneapolis, MN

55d

About The Position

The NetSuite Business Analyst uses their experience along with application knowledge to conduct working sessions with the client, translate client business requirements into workable solutions and designs, train users on applications and best practices, support existing client accounts post go-live and troubleshoot client issues. This role is team focused with a track record of demonstrable work experience and business acumen in accounting/finance within Retail, Wholesale Distribution or Manufacturing industries using Oracle NetSuite software.

Requirements

At least 2 years in a NetSuite role
4-year degree preferred
NetSuite, Bugzilla, MS Office, Excel
Excellent written and verbal communication
The individual must be competent to work within NetSuite’s core functionality
Functionally familiar with many facets of NetSuite Financial Management such as Order to Cash, Procure to Pay, Item Management and Record to Report
Experience & understanding Business Financials and Accounting is required
Ability to handle and be trusted with confidential and/or sensitive information
Ability to work in a fast-paced, constantly changing environment
Ability to be flexible and to handle multiple projects in an organized, timely manner
Ability to problem-solve, work under pressure, and to effectively manage stress
Proactive, team player, innovative thinker
Personable, professional image with internal team members and external clients
Travel may be required

Nice To Haves

Experience with any third-party applications is a plus
Experience working for product or services-based companies with an existing instance of NetSuite but has desire to get into Consulting
Knowledge of Advanced Manufacturing and Demand Planning, Order Processing, Inventory Management, CRM, or Data Analysis is preferred

Responsibilities

Provide NetSuite assistance and support to new clients and existing clients
Complete assigned tasks on time and within allocated hours
Maintain time tracking system with timely and accurate entries on the same day the work tasks and activities are done
Comfortable with leading frequent phone interaction/video chat with clients and the internal team
Effectively communicate with other individuals or groups both written and verbally
Interact with clients to understand their business requirements/needs and provide guidance
Document requirements and articulate high-level solutions to the clients
Solve issues by utilizing analytical and problem-solving skills and working as a team
Functionally design solutions, create test scripts, test development work for quality and coordinate installation of deliverables from Sandbox into production
Provide functional training to clients as needed
Work as a collaborative team member effectively with others in the company
Responsible for successful client satisfaction and possesses the ability to respond to customers in a timely and efficient manner
Assist with data migration and other tasks assigned by Solution Architects
Assist with Personalization sessions, requirements, documentation, configurations, and walk throughs
Assist with unit testing
Follow company procedures and security practices
Present, attend and participate in BTM meetings and training opportunities as required
May perform other job-related duties as assigned