Business Analyst - MDM (Hybrid)
About The Position
We are seeking a Business Analyst - MDM to support the accuracy, consistency and integrity of master data across the organization. In this role, you will maintain and enhance master data processes, ensuring data quality and alignment with Lakeshore’s data governance standards. You’ll partner with cross-functional teams to support data needs, improve workflows and contribute to scalable master data management practices. This role is ideal for someone who enjoys working with data, identifying opportunities for improvement and helping teams operate more efficiently through reliable, well-managed information. A day on the job looks like this: Maintaining and updating master data in SAP (Fiori and GUI), including product, customer, vendor and related records, ensuring accuracy and completeness Validating and auditing data to uphold quality standards and prevent downstream reporting or operational issues Applying and reinforcing data governance standards, while identifying opportunities to enhance processes as business needs evolve Supporting reporting and analysis by extracting and preparing data from SAP and Power BI using established procedures Partnering with cross-functional teams to gather requirements, resolve data issues and improve workflows Managing and prioritizing Jira tickets, providing clear and timely updates to stakeholders Contributing to documentation, templates and process improvements to support scalable and efficient MDM operations
Requirements
- Bachelor’s degree in Business Administration, Supply Chain or a related field
- 4+ years of relevant experience with 2+ years in a similar role focused on data, business analysis or master data management
- Experience working with SAP (Winshuttle, MDG, ERP, Fiori or GUI) in a data-focused capacity
- Strong attention to detail with hands-on experience in data validation, cleansing and quality management
- Experience using tools such as Excel and Jira, ServiceNow, Zendesk (or similar ticketing systems) to manage data and workflows
- Ability to manage priorities, meet deadlines and work independently with guidance
Nice To Haves
- Experience supporting data governance practices and standards
- Familiarity with data mapping, transformation and integration across systems
- Exposure to reporting tools such as Power BI or data lake environments
- Experience documenting processes, workflows and data definitions
- Thoughtful problem solver who considers multiple perspectives
- Clear communicator who can tailor messages to different audiences
- Collaborative team player who thrives in a cross-functional environment
- Curious and proactive learner with a continuous improvement mindset
Responsibilities
- Maintaining and updating master data in SAP (Fiori and GUI), including product, customer, vendor and related records, ensuring accuracy and completeness
- Validating and auditing data to uphold quality standards and prevent downstream reporting or operational issues
- Applying and reinforcing data governance standards, while identifying opportunities to enhance processes as business needs evolve
- Supporting reporting and analysis by extracting and preparing data from SAP and Power BI using established procedures
- Partnering with cross-functional teams to gather requirements, resolve data issues and improve workflows
- Managing and prioritizing Jira tickets, providing clear and timely updates to stakeholders
- Contributing to documentation, templates and process improvements to support scalable and efficient MDM operations
Benefits
- Bonus eligible
- Paid leave for new parents to support work/life balance and family bonding
- Excellent medical/dental and vision coverage—EPO, PPO and HSA
- 401(k) retirement plan with company contribution (because you will retire someday)
- Flexible benefits—choose what you like, ignore the rest
- On-site preschool for our employees’ children
- On-site employee gym for all levels/fitness needs
- Generous employee discount
- Casual dress…and we really mean it
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
