Business Analyst L3

Galapagos

3d•$95,000 - $105,000

About The Position

Galapagos Federal Systems LLC is seeking a qualified Business Analyst to provide comprehensive administrative, analytical, and operational support to Maui Space Surveillance operations in support of the 15th Space Surveillance Squadron. This position serves as a central point of coordination for business operations, personnel administration, information management, and organizational performance support essential to daily mission execution. The Business Analyst will function as the operational and analytical hub for the unit, ensuring efficient office processes, accurate personnel action tracking, disciplined information management, and proactive oversight of business workflows. The role requires a strong understanding of DoD administrative systems, organizational performance tracking, and structured business processes within a mission-critical space operations environment. This position blends business operations, process improvement, reporting, and stakeholder coordination to enhance efficiency, compliance, and mission effectiveness.

Requirements

Active Secret Clearance
3+ years of experience in business operations, administrative management, business analysis, human resources, or executive support
Experience working in a Department of Defense or federal environment
Experience gathering, documenting, and tracking business processes, tasking, and administrative workflows
Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and SharePoint
Familiarity with task management and military administrative systems (e.g., TMT, myFSS, MilPDS)
Strong analytical skills with the ability to interpret operational and personnel data
Excellent written and verbal communication skills, including preparation of official correspondence and leadership briefings
Strong organizational and time-management abilities with disciplined suspense tracking
Ability to work independently while coordinating across cross-functional teams in a structured, mission-focused environment
Customer service-oriented mindset and professional demeanor
Bachelor’s degree in Business Administration, Public Administration, Management, Human Resources, Information Systems, or related field preferred
Relevant experience may be substituted for formal education where appropriate

Nice To Haves

Certified Business Analysis Professional (CBAP)
PMI Professional in Business Analysis (PMI-PBA)
Project Management Professional (PMP) or CAPM
ITIL Foundation
DAWIA Certification (if supporting financial or acquisition-related activities)

Responsibilities

Serve as the central point of contact for unit-level business, personnel, and information management activities in support of Maui Space Surveillance (Maui SpAM) operations
Manage front office operations, including receiving, routing, and tracking official correspondence and tasking
Maintain and monitor suspense tracking systems (e.g., Task Management Tool or other designated platforms) to ensure timely assignment and completion of actions
Maintain and update SharePoint sites, task management tools, and leadership dashboards to ensure accurate and current information
Prepare, review, and route official correspondence, including memorandums, policy documents, and administrative records, ensuring compliance with established standards
Coordinate and manage the unit master calendar, scheduling meetings, events, and leadership engagements while resolving conflicts
Ensure compliance with Records Information Management System (RIMS) requirements and maintain continuity books, SOPs, and process documentation
Coordinate and execute in-processing and out-processing actions for military and civilian personnel
Process and track personnel actions, including duty status changes and administrative documentation
Support evaluation and awards programs by preparing, validating, and routing performance reports and recognition packages
Monitor and report on mandatory training completion; notify leadership of delinquencies and compliance trends
Serve as liaison between the unit and supporting agencies (Finance, IT, Military Personnel Flight, Civilian Personnel Office) to resolve administrative issues
Develop reports, dashboards, and performance metrics to support leadership decision-making
Analyze personnel and operational data to identify trends, improve workflows, and provide data-driven recommendations
Provide responsive customer service and administrative guidance to assigned personnel