Business Analyst Intern
About The Position
The Business Analytics Department is responsible for analyzing, interpreting, presenting, and communicating data to enhance processes, decision-making, and outcomes for FC Cincinnati. The Business Analytics Intern serves as a foundational member of the department, supporting analytics projects that drive fan insights, improve fan experience, optimize revenue, and inform strategic decisions across ticketing, marketing, partnerships, food & beverage, and retail. This internship provides hands-on experience with real-world sports analytics, data visualization, CRM systems, and business intelligence tools. The intern will work closely with Business Analysts, the Salesforce Admin & Analyst, Consumer Insights Analyst, and the Manager of Business Analytics to develop technical skills while contributing to meaningful projects that impact the organization. This is a part-time, hourly position averaging 24 hours per week during the internship period (typically May through August). College credit may be available if needed.
Requirements
- Strong analytical thinking and problem-solving abilities
- Resourceful and self-motivated with ability to devise solutions for a variety of challenges
- Excellent attention to detail and commitment to accuracy
- Positive attitude, strong work ethic, and enthusiasm for learning
- Ability to manage time effectively and meet deadlines
- Strong communication skills and ability to work collaboratively in a team environment
- Interest in sports business, fan engagement, and data-driven decision making
- Eagerness to learn new tools and technologies including Tableau, Salesforce CRM, and business intelligence platforms
- Intellectual curiosity and willingness to ask questions and seek feedback
- Currently pursuing an undergraduate or graduate degree with coursework in economics, statistics, mathematics, computer science, data science, sports management, business analytics, or related field
- Foundational programming experience with R, Python, or similar statistical computing language
- Familiarity with SQL or willingness to learn database querying
- Basic proficiency with Microsoft Office products, particularly Excel and PowerPoint
Nice To Haves
- Exposure to data visualization tools preferred (Tableau, Power BI, ggplot2, etc.)
- Familiarity with CRM systems or database management preferred
- Coursework or projects involving statistical analysis, data modeling, or machine learning preferred
- Experience with Google Analytics, social media analytics, or digital marketing metrics preferred
- Previous internship experience in analytics, research, or data-related roles preferred
Responsibilities
- Aggregate, clean, and transform data from internal and external sources to prepare datasets for analysis
- Assist in building reports, dashboards, and data visualizations using Tableau and other business intelligence tools
- Support ad-hoc analysis requests across departments including ticketing, marketing, partnerships, and operations
- Learn and utilize SQL to query databases and extract relevant data for projects
- Assist with CRM data quality initiatives including duplicate identification, data standardization, and record updates in Salesforce
- Contribute to consumer insights projects by analyzing fan behavior, survey data, and engagement metrics
- Help maintain and update existing reporting infrastructure and automated dashboards
- Participate in department meetings and collaborate with team members on ongoing analytics initiatives
- Document processes and methodologies to support knowledge sharing within the team
- Conduct research on industry trends, best practices, and competitive benchmarking
- Support match day and event analytics as needed
- Other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Intern
