Business Analyst Intern

Fussball Club Cincinnati•Cincinnati, OH

20h

About The Position

The Business Analytics Department is responsible for analyzing, interpreting, presenting, and communicating data to enhance processes, decision-making, and outcomes for FC Cincinnati. The Business Analytics Intern serves as a foundational member of the department, supporting analytics projects that drive fan insights, improve fan experience, optimize revenue, and inform strategic decisions across ticketing, marketing, partnerships, food & beverage, and retail. This internship provides hands-on experience with real-world sports analytics, data visualization, CRM systems, and business intelligence tools. The intern will work closely with Business Analysts, the Salesforce Admin & Analyst, Consumer Insights Analyst, and the Manager of Business Analytics to develop technical skills while contributing to meaningful projects that impact the organization. This is a part-time, hourly position averaging 24 hours per week during the internship period (typically May through August). College credit may be available if needed.

Requirements

Strong analytical thinking and problem-solving abilities
Resourceful and self-motivated with ability to devise solutions for a variety of challenges
Excellent attention to detail and commitment to accuracy
Positive attitude, strong work ethic, and enthusiasm for learning
Ability to manage time effectively and meet deadlines
Strong communication skills and ability to work collaboratively in a team environment
Interest in sports business, fan engagement, and data-driven decision making
Eagerness to learn new tools and technologies including Tableau, Salesforce CRM, and business intelligence platforms
Intellectual curiosity and willingness to ask questions and seek feedback
Currently pursuing an undergraduate or graduate degree with coursework in economics, statistics, mathematics, computer science, data science, sports management, business analytics, or related field
Foundational programming experience with R, Python, or similar statistical computing language
Familiarity with SQL or willingness to learn database querying
Basic proficiency with Microsoft Office products, particularly Excel and PowerPoint

Nice To Haves

Exposure to data visualization tools preferred (Tableau, Power BI, ggplot2, etc.)
Familiarity with CRM systems or database management preferred
Coursework or projects involving statistical analysis, data modeling, or machine learning preferred
Experience with Google Analytics, social media analytics, or digital marketing metrics preferred
Previous internship experience in analytics, research, or data-related roles preferred

Responsibilities

Aggregate, clean, and transform data from internal and external sources to prepare datasets for analysis
Assist in building reports, dashboards, and data visualizations using Tableau and other business intelligence tools
Support ad-hoc analysis requests across departments including ticketing, marketing, partnerships, and operations
Learn and utilize SQL to query databases and extract relevant data for projects
Assist with CRM data quality initiatives including duplicate identification, data standardization, and record updates in Salesforce
Contribute to consumer insights projects by analyzing fan behavior, survey data, and engagement metrics
Help maintain and update existing reporting infrastructure and automated dashboards
Participate in department meetings and collaborate with team members on ongoing analytics initiatives
Document processes and methodologies to support knowledge sharing within the team
Conduct research on industry trends, best practices, and competitive benchmarking
Support match day and event analytics as needed
Other duties as assigned