Business Analyst Intern, Operations Process Excellence, NA

Vantage Data Centers • Denver, CO

23h • $20 - $25 • Onsite

About The Position

About Vantage Data Centers Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Operational Excellence Department Operational Excellence (OE) at Vantage Data Centers is the engine that drives disciplined execution, process rigor, and data-driven insight across North America Operations. Tactically, OE embeds structure and accountability through its three core pillars: Strategic PMO, Process Excellence, and Data Strategy. The Strategic PMO ensures critical initiatives are delivered with enterprise alignment and visibility, using robust governance and prioritization frameworks. Process Excellence standardizes and optimizes workflows, leveraging Lean and continuous improvement (CI) methods to boost efficiency and scalability. Data Strategy empowers the organization with trusted, actionable insights—defining KPI frameworks, operational dashboards, and predictive analytics to inform decision-making and measure operational health. Together, these pillars enable OE to act as the connective tissue between enterprise strategy and operational execution, ensuring initiatives are prioritized, governed, measured, and continuously improved based on value and impact. By fostering cross-functional partnerships and embedding a culture of learning and innovation, OE’s mission is to make Operations faster to align, easier to execute, and smarter to adapt—ultimately enabling Vantage to deliver capacity at unrivaled speed and scale, and positioning the company for sustainable growth and global leadership. Position Overview This role is based on-site in Denver, CO. Vantage Data Centers is seeking a Business Analyst intern to join our Process Excellence Team and learn firsthand what it means to drive operational excellence. The Business Analyst intern will be responsible for supporting program delivery, performing data analysis and reporting, developing process documentation, coordinating stakeholder activity, and embodying continuous improvement in everything they do. The Business Analyst intern will help the Process Excellence pillar turn strategy into action, reinforce governance, and deliver measurable impact—directly supporting the department’s mission to enable scalable, insight-driven operations that align with Vantage’s broader enterprise goals.

Requirements

• Currently enrolled in a Bachelor’s degree program in Business Computer Science, Finance, Economics, Business Operations, Business Administration, Statistics, Engineering, Mathematics, or other relevant field.
• Familiarity with Microsoft Office tools: Word, Excel, Outlook, and Visio
• Analytical Storytelling: Ability to interpret data, identify trends, and draw actionable insights for program delivery and reporting.
• Project Management: Understanding of project lifecycle, milestone tracking, and governance frameworks.
• Systems Thinking: Understand end-to-end process and data flows across Operations, systems, and governance.
• Baseline Operational Knowledge: Understand the basics of the Operational value chain, including inputs, outputs, dependencies, and how individual teams/functions play into the larger business organization.
• Prioritization and Resource Planning: Understanding project sizing, ROI- and strategy-based prioritization, and developing/refining capacity models.
• Process Mapping: Skill in documenting workflows, identifying inefficiencies, and proposing improvements.
• Excellent communication, negotiation, and stakeholder management skills.
• Highly organized with attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and decision-making capabilities.
• Organizational Readiness & Communication/Enablement: Drive adoption of change through clear communication, stakeholder mapping, and readiness planning.
• Curiosity & Continuous Improvement: The desire and willingness to ask questions, dig into the “how” and “why”, and apply lean principles to refine processes and support operational excellence.
• Travel required is expected to be up to 5% but may increase over time as the business evolves.

Nice To Haves

• Experience with project management tool(s) is preferred
• Experience developing strategic, economic, or financial analysis frameworks or models is preferred
• Experience in building and running complex models is preferred

Responsibilities

• Project Intake & Planning Support Review business case for new project requests, assist in developing scope, parameters, deliverables, and success metrics of proposed projects.
• Help set up process improvement project plans, timelines, and deliverables in ClickUp.
• Data Collection & Analysis Compile and analyze program data to track progress, risks, and outcomes.
• Support Process excellence team members in preparation of dashboards and reports using ClickUp, Power BI, Tableau, or Excel to visualize initiative health and performance metrics.
• Automate and maintain regular reporting of critical Process Excellence efforts.
• Apply theoretical models in problem-solving and forecasting business objectives.
• Governance & Documentation Document processes, meeting notes, and action items for program reviews and change control boards.
• Maintain updated records of project milestones, dependencies, and status in SharePoint and/or ClickUp.
• Stakeholder Engagement Schedule and support facilitation of meetings with cross-functional teams, capturing key decisions and follow-ups.
• Support communication efforts by preparing presentations or status updates for leadership.
• Evangelize and drive change across the Operations organization.
• Assist in drafting business communications.
• Process Mapping & Improvement Support the mapping of current workflows using tools like Click Up or Visio to identify inefficiencies or bottlenecks.
• Participate in Lean/Continuous Improvement assessments and help document recommendations.
• Portfolio Reporting Assist in preparing portfolio-level reports that summarize process excellence initiative status, risks, and value realization.
• Leverage ClickUp AI to generate insights on and report on KPIs, such as percentage of initiatives on track or delivered to plan.
• Define and prepare solutions or proposals to address changing portfolio needs.
• Continuous Improvement & Learning Review, understand, and analyze effectiveness and efficiency of current operational processes.
• Gather feedback from project teams to identify areas for improvement in operational processes.
• Recommend new strategies and industry best practices or improving operational processes.
• Contribute to retrospectives and lessons learned sessions to refine delivery practices.
• Conduct market research and develop business cases for new technology or systems to improve Operational Excellence.

Benefits

• Our hard and efficient work is rewarded with an above market total compensation package.
• We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
• Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

What This Job Offers

• Career Level: Intern
• Number of Employees: 1,001-5,000 employees