Business Analyst, Information Systems

St. George's University•Town of Islip, NY

1d•$82,000 - $104,000•Onsite

About The Position

The Business Analyst, Information Systems is responsible for evaluating business processes, identifying needs, and developing strategies to maximize efficiency and improve business outcomes. Assisting in the enhancement of business processes and the introduction of new features to the Organization’s enterprise business applications. The Business Analyst will support strategic projects and collaborate closely with business users to implement improvements and ensure the efficient operation of our higher education systems. The role works across business and IT teams, interacting with developers, system architects, stakeholders, and various subject matter experts. Will support business projects as prioritized.

Requirements

Experience managing and/or delivering IT solutions
Strong analytical skills and ability to think outside the box
Detail-oriented
Ability to work in a fast-paced environment
Ability to frame decisions based on key organizational metrics such as business impact, ROI, etc.
Excellent oral and written communication skills
Ability to communicate technical items in a manner that allows the most non-technical person to understand
Ability to translate business needs into technical requirements
Demonstrated ability to lead initiatives within a technical and non-technical setting
Demonstrated ability to work with individuals at all levels of the organization
Experience acting as the liaison between business and IT staff
Experience within the systems development lifecycle
Strong project management skills
Desire to work as part of a team
Ability to work on multiple projects simultaneously and adjust priorities based on institutional need
Desire for continual professional growth and self-motivation to achieve goals
Bachelor's degree
3-5 years of experience as a project manager, consultant and/or business analyst with an information technology background
3+ years’ experience of delivering enterprise information technology solutions

Nice To Haves

Experience with configuration and support of higher education business applications a plus
Experience with higher education preferred

Responsibilities

Assist in identifying opportunities for improvement
Support business process documentation
Collaborate with teams to implement enhancements
Work with the business stakeholders to identify, plan, and implement innovative technology solutions and business process improvements that meet functional area needs and support the Organization’s objectives for recruiting, retaining and graduating students
Provide guidance and hands-on support of the Organization’s application systems and technologies within area of responsibility
Oversee the integration of third party and cloud-based service providers
Support the institution's technology-based security compliance efforts
Evaluate and recommend the use (or removal) of certain technologies based on situations specific to Organization’s business and operations
Facilitate business process decisions based on strategic importance, cost, ROI and impact to the business (students, faculty and staff) and central support functions (in operations, finance, HR, etc.)
Define scope and objectives of business requirements, including documentation of requirements (i.e. use cases) and translation into system requirement specifications
Lead requirements gathering sessions and create process flows and current/future state documentation
Evaluate existing business and operational flows and define the “as-is” process models, and then define “to-be” process models for business process re-engineering initiatives
Plan and manage the release and delivery cycles for continue improvement initiatives
Track and communicate status of continual improvement initiatives
Maintain and nurture relationships at all levels of the organization from campus staff to senior leaders
Collect and analyze data for potential business expansion
Identify specific business opportunities
Influence stakeholders to support business projects
Test business processes and recommend improvements
Create documentation and manuals
Dive deep into operational challenges, working across teams to craft improvement strategies.
Brainstorm and help implement innovative cost-saving measures.
Keep a pulse of end user feedback, turning their comments into action.
Other duties and projects as assigned.