Business Analyst III

Premera Blue Cross•Mountlake Terrace, WA

2d•Remote

About The Position

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/. Ready to turn ambiguity into AI‑powered impact? Join us as a Business Analyst III and transform complex, cross‑functional business needs into outcomes that matter. You’ll be at the center of initiatives with visible reach across the organization—unlocking automation opportunities, accelerating decisions, and delivering solutions that make a measurable difference. In this role, you’ll map end‑to‑end workflows, spot high‑ROI use cases for automation and AI agents, and co‑create low‑code/no-code solutions (think Power Apps and Copilot) that teams adopt. From translating requirements to validating performance, you’ll champion digital innovation—driving continuous improvement, scalability, and real business value. The Business Analyst III works to proactively and creatively solve for business needs through broad cross-functional collaboration. Responsible for eliciting, documenting, and defining business requirements and contributing to process development for moderately complex projects and/or initiatives with visible impact to the business and / or systems. Leverages experience in influencing business decisions to deliver key insights and optimize solutions that have a visible impact to the business.

Requirements

Bachelor’s degree or four (4) years of work experience (Required).
Three (3) years of analytical experience in a technical or business environment, including at least 2 years performing business analysis functions (gathering business requirements, documenting process/data flows, and performing gap analyses) (Required).

Nice To Haves

Experience with Lean methodology or Six Sigma for process improvement.
Familiarity with low-code/no-code platforms (e.g., Power Apps, MS CoPilot) and exposure to automation or AI tools.
Experience in healthcare or other regulated industries, with an understanding of compliance requirements.
Hands-on experience performing business analysis for moderately complex initiatives, including identifying automation and AI use cases.

Responsibilities

Translate ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity.
Identify opportunities and contributes recommendations based on analysis of requirements and future impacts.
Partner with teams to understand needs and uncover opportunities for process improvement, automation, and AI-driven solutions.
Analyze workflows and identify use cases where automation or AI agents can deliver measurable business value.
Create detailed Use Cases, User Stories and other documents to illustrate business needs.
Collaborate with teams to design and implement low-code/no-code automation workflows and AI-enabled solutions, ensuring adoption and impact.
Translate business objectives into actionable requirements for enhancements.
Conduct research and evaluate emerging tools and platforms to recommend cost-effective automation and AI strategies.
Create user stories and process flows that illustrate opportunities for automation and AI integration, balancing clarity with agility.
Support testing and validation of automation and AI solutions to ensure alignment with business requirements and performance goals.
Facilitate workshops and discussions to drive stakeholder alignment on priorities and solution design.
Monitor and report on the success of implemented solutions, providing insights for continuous improvement and scalability.
Contribute to the evolution of business analysis practices by championing digital innovation, automation, and AI adoption across the organization.
Consult with others in the development of appropriate training materials to support the needs of functional areas.
May investigate and research system problems and enhancements, working collaboratively with IT to identify options and provide solutions.
Other duties as assigned.

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.