Business Analyst III

Premera Blue Cross

1d•Remote

About The Position

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/. Ready to turn ambiguity into AI‑powered impact? Join us as a Business Analyst III and transform complex, cross‑functional business needs into outcomes that matter. You’ll be at the center of initiatives with visible reach across the organization—unlocking automation opportunities, accelerating decisions, and delivering solutions that make a measurable difference. In this role, you’ll map end‑to‑end workflows, spot high‑ROI use cases for automation and AI agents, and co‑create low‑code/no‑code solutions (think Power Apps and Copilot) that teams adopt. From translating requirements to validating performance, you’ll champion digital innovation—driving continuous improvement, scalability, and real business value. The Business Analyst III works to proactively and creatively solve for business needs through broad cross-functional collaboration. Responsible for eliciting, documenting, and defining business requirements and contributing to process development for moderately complex projects and/or initiatives with visible impact to the business and / or systems. Leverages experience in influencing business decisions to deliver key insights and optimize solutions that have a visible impact to the business.

Requirements

A Bachelor’s degree or four (4) years of work experience (Required).
Three (3) years of analytical experience in a technical or business environment, including at least 2 years performing business analysis functions (gathering business requirements, documenting process/data flows, and performing gap analyses) (Required).
Foundational understanding of artificial intelligence concepts, including machine learning, automation, and generative AI, with the ability to identify practical business use cases and process improvement opportunities.
Experience with artificial intelligence fundamentals.

Nice To Haves

Experience with Microsoft Copilot, PowerApps, Python, SQL and internal systems.
Experience in healthcare or other regulated industries.
Experience in a project environment that utilizes Agile or Waterfall methodologies.
Experience performing business analysis for work efforts of moderate complexity.

Responsibilities

Translate ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity utilizing AI.
Assess and analyze existing business processes across departments to identify inefficiencies, bottlenecks and opportunities for automation or optimization using AI-driven solutions.
Manage requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
Partner with business stakeholders to understand operational goals, pain points, and success metrics, translating business needs into AI-enabled process improvements.
Partner with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
Design and recommend AI-based solutions, including workflow automation, predictive analytics, natural language processing, and decision-support tools, aligned with organizational strategy.
Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross-functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
Conduct research and interviews subject matter experts to create "As-is" and "To-be" process flows.
Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
Develop business cases and ROI analyses for proposed AI initiatives, outlining cost, impact, risk, and implementation timelines.
Create business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing.
Create the traceability between requirements and scenarios to ensure business requirements are met.
May monitor and report on testing activity and results.
Consult with others in the development of appropriate training materials to support the needs of functional areas.
May provide support to other entry and junior level Business Analysts.
May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders to identify options and provide business and / or technical solutions.
Other duties as assigned.

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus.