Business Analyst II - Payments - Senior Associate

JPMorgan Chase & Co.•Plano, TX

About The Position

Deliver data-driven insights that shape global network strategy and profitability—while gaining direct exposure to senior leaders, including the Head of the Payment Network Office. As a Business Analyst in Payment Network Office, you will be accountable for providing data-driven strategic insights that help drive our international Network strategy. This includes topics such as network fees, rules, new products, interchange, merchant profitability, and merchant sales trends. You will also partner across the firm on strategic initiatives that directly drive profitability. You will have significant opportunity to network across many different functional groups, geographies, and will have direct exposure to the Head of the JPMC Payment Network Office along with other senior leaders. Payments is a rapidly evolving, high-profile space and JPMorgan Chase (NYSE: JPM), as one of the industry’s largest and most important players, has an enormous opportunity to shape its future. The Payment Networks Office is at the nexus of these exciting developments by redefining our relationships with our Network partners (Visa, MasterCard, Discover, American Express, etc.).

Requirements

3+ years of experience in the Consumer Payments industry (Merchant Acquiring, Credit Cards, Debit Cards, or Network Operations)
3+ years of experience in data analytics and modeling skills, including strong proficiency with Excel
Working knowledge of payment network fees and interchange
Background in billing reconciliations
Superior attention to details and process / project management skills
Strong presentation (oral and written) skills. Ability to articulate complex problems and solutions in a concise and relevant manner to all staff levels, including senior management
Strong personal time management skills with demonstrated ability to effectively organize tasks and motivate individuals (internal and external) around initiatives
Working knowledge of Analytical Tools / Coding (SQL, SAS, R, Tableau, Snowflake, Python, AI)

Nice To Haves

Background in Consulting, Strategy, Investment Banking or another analytical client services role preferred

Responsibilities

Analyzing consumer, merchant, network, and industry data; helping to solve problems and making recommendations for action
Influencing and shaping strategy international Network strategy
Validating data; Identifying underlying causes of data discrepancies
Articulating insights to senior management
Optimizing existing data environments and creating new datasets
Proactively identifying ways to improve processes and procedures
Creating new python scripts to automate operational processes
Utilizing AI Agents to help with processing data and automating workflows
Driving an environment of risk controls; escalating issues to senior management as needed
Understanding the payments industry and staying abreast of current market environment and trends

Benefits

competitive total rewards package including base salary determined based on the role, experience, skill set and location
commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
range of benefits and programs to meet employee needs, based on eligibility
comprehensive health care coverage
on-site health and wellness centers
a retirement savings plan
backup childcare
tuition reimbursement
mental health support
financial coaching