Business Analyst I

Waste Management, Inc. (WM)•Windsor, CT

5h•Hybrid

About The Position

Under general supervision, provides data and work assessment, reporting, and recommendations within assigned areas of expertise. Provides data analysis in order to support and enhance overall department workflow, customer service, improvement and work quality.

Requirements

Bachelor's Degree (accredited) in Business Administration related or similar area of study, or in lieu of degree
High School Diploma or GED (accredited) and 4 years of relevant work experience.

Nice To Haves

No experience No prior work experience (in addition to education requirement).

Responsibilities

Subject Matter expert for assigned functions.
Prepares reports on data summaries, changes, and trends for use by management. Provides assessment and recommendations to management.
Resolves issues arising from internal department functions, or as brought forth by internal or external customers to assigned department.
Tracks issues to resolution within department and in partnership with other groups.
Monitors overall work flow to ensure timely completion of projects and daily work requirements.
Assists with special projects within assigned department or as part of cross-functional teams as required or assigned.
Monitors department processes and work flow to ensure overall accuracy and quality of data and work output.
Determines areas of risk as new or changed processes are implemented.
Recommends changes, updates and processes for continuous improvement in areas of expertise.
Evaluates current training methods and materials for assigned group, and recommend improvements. Reviews and creates training as needed.
Other duties as assigned.