Business Analyst I

ICON plc•Upper Gwynedd Township, PA

About The Position

Business Analyst - Clinical Supplies ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Business Analyst Clinical Supplies Specialist to join our diverse and dynamic team. As a Business Analyst Clinical Supplies Specialist at ICON, you will play a pivotal role in designing and analyzing clinical trials, interpreting complex medical data, and contributing to the advancement of innovative treatments and therapies. What you will be doing: Responsible for day-to-day execution and completion of assigned business operations support activities. May have diverse responsibilities that vary including supporting areas such as master data, process support, SAP, business system support, and compliance activities. Responsible for material master entry, changes, maintenance, clean up & pricing updates Responsible for managing the SAP business reports calendar, running regularly scheduled system data reports, and distributing and/or posting for users May provide support for trial master file activities including day-to-day upload of ASM TMF required files & performance of reconciliation activities May execute system activity in preparation of metrics report outs Provides support to systems UAT testing as needed May provide information to support department leaders in audit & tax engagements When asked, identify and/or support investigation of process management issues with team documenting issues and coordinating resolutions as required by business May provide Merck with SAP outputs in support of process controls certifications Monitors open system sales orders for issues Day to day support of system Integration (EDI)/IDOC issues and respond to error messages toward resolution May assist with coordination of system downtime with ASM team and IT/Comet system stakeholders May provide technical support to ASM operations team May provide ad hoc reporting to various members of ASM as requested Execute and support compliance reporting process (PPSA, EFPIA, FOCUS) Execution/implementation support for future business system enhancements May perform training as delegated Provides day to day support of share drive and share point sites for access and maintenance needs May provide ASM team with Book of Business protocol forecast updates

Requirements

3 years of experience within pharmaceutical industry, with 1 year direct/relatable experience supporting clinical trials preferred.
Prior supply chain, inventory management knowledge
One or more years of ERP experience preferred, SAP experience strong plus
Requires knowledge of Microsoft Office (Word, Excel, Outlook)
Strong interpersonal, strong communication, and collaboration skills
Emphasis on high level of accuracy, critical thinking & analytical ability
Bachelor’s degree or equivalent experience, preferably in a scientific discipline

Responsibilities

Responsible for day-to-day execution and completion of assigned business operations support activities.
May have diverse responsibilities that vary including supporting areas such as master data, process support, SAP, business system support, and compliance activities.
Responsible for material master entry, changes, maintenance, clean up & pricing updates
Responsible for managing the SAP business reports calendar, running regularly scheduled system data reports, and distributing and/or posting for users
May provide support for trial master file activities including day-to-day upload of ASM TMF required files & performance of reconciliation activities
May execute system activity in preparation of metrics report outs
Provides support to systems UAT testing as needed
May provide information to support department leaders in audit & tax engagements
When asked, identify and/or support investigation of process management issues with team documenting issues and coordinating resolutions as required by business
May provide Merck with SAP outputs in support of process controls certifications
Monitors open system sales orders for issues
Day to day support of system Integration (EDI)/IDOC issues and respond to error messages toward resolution
May assist with coordination of system downtime with ASM team and IT/Comet system stakeholders
May provide technical support to ASM operations team
May provide ad hoc reporting to various members of ASM as requested
Execute and support compliance reporting process (PPSA, EFPIA, FOCUS)
Execution/implementation support for future business system enhancements
May perform training as delegated
Provides day to day support of share drive and share point sites for access and maintenance needs
May provide ASM team with Book of Business protocol forecast updates

Benefits

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs.
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.

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