Business Analyst I, Operations

AmTrust Financial Services, Inc.•Jersey City, NJ

55d•Hybrid

About The Position

We are seeking a Business Analyst I to join our dynamic Strategy Team. This role is pivotal in assisting strategic initiatives within our organization. As a Business Analyst, you should possess technical and analytical skills. The individual will be a Business Analyst I and is expected to work with our Senior Business Analyst and Relationship Manager to assist with coordination and collaboration with various stakeholders and partners.

Requirements

Excellent oral and written communication skills
Analytical thinking and problem solving
Ability to excel in a fast paced, highly challenging environment where multi-tasking and short deadlines are met with consistent ability to achieve financial accuracy
Strong communication skills and experience interacting with all levels of Management
Ability to work both independently and as part of a team
Bachelor's degree preferably in a discipline requiring critical thinking and analytical skills.
Minimum of 3 years of experience in a related analytical role is required.
Analytical & problem-solving skills, including the ability to encourage new ways of looking at problems, processes, and solutions
Experience pursuing long-term goals while balancing the short-term needs of the organization
Advanced knowledge of Excel and PowerPoint.
Moderate (or better) knowledge of SQL and PowerBI or similar data visualization and reporting tools
Experience with data extraction and visualization and/or reporting
Ability to self-direct; managing time and goals effectively with minimal supervision in both "build" and "run" stage business environments simultaneously.

Responsibilities

Support documentation of business requirements for new or updated applications.
Assist in basic user testing activities to help ensure quality delivery.
Help coordinate communication between business and technology teams.
Document current processes and suggest simple improvements.
Review incoming requests and help determine priority and next steps.
Maintain partner profiles in SharePoint, including updates to contact details and documentation.
Support onboarding tasks for new partners.
Help analyze business data and prepare summaries to support decision-making.
Create basic reports and presentations using Excel and PowerPoint.
Learn and apply tools like SQL and PowerBI to support reporting and data visualization.