Business Analyst, Digital Platforms

Store • St Louis, MO

5d • Hybrid

About The Position

The Business Analyst, Digital Platforms, is an enthusiastic and analytical thinker who thrives at the intersection of data, customer experience, and technology. This role will help transform business needs into actionable digital solutions, ensuring our strategies are insight-driven, measurable, and aligned with enterprise goals.

Requirements

• 3+ years of experience in a business analyst, digital analyst, or product support role, ideally within a consumer-facing environment
• Bachelor’s degree in business, information systems, marketing, or related field
• Skilled in Digital Platforms (Web, Mobile, eCommerce)
• Skilled in gathering requirements and documentation
• Proficiency in JIRA/Confluence
• Proficiency with Data Analysis and Power BI
• Expert in communicating with various stakeholders

Nice To Haves

• Certified Business Analysis Professional (CBAP), Agile or Scrum certification (PSM/CSM)
• Strong organizational skills, analytical mindset, and ability to balance multiple initiatives
• Experience in retail, eCommerce, or consumer goods industries
• Familiarity with Agile or Scrum delivery methodologies
• Knowledge of UK principles and working directly with design teams
• Passion for digital innovation and emerging technologies

Responsibilities

• Gather and document business, functional, and user requirements for digital projects
• Serve as a bridge between technical and non-technical teams, ensuring effective communication and shared understanding of project goals
• Monitor digital performance metrics and contribute to reporting on metrics, user behavior, and engagement trends
• Analyze business needs and translate into actionable workflows and deliverables
• Collaborate with IT, UX/UI, and marketing teams on implementation
• Conduct gap analyses and assess opportunities to improve existing systems, websites, mobile platforms, and guest touchpoints
• Support Agile processes, backlog grooming, and sprint planning
• Stay current on digital trends, technologies, and best practices that could benefit the digital ecosystem

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees