BUSINESS ANALYST - D365 FO PLANNING

CACIQUE LLC•Irving, TX

About The Position

Cacique Foods is seeking an experienced D365 FO Business Analyst with a strong focus on Planning to join our team. This role is essential in driving efficient and effective end-to-end planning operations across the organization through our Dynamics 365 Finance & Operations (D365 FO) platform. The ideal candidate will support system enhancements, manage cross functional support activities, and lead continuous improvement initiatives within Planning, Supply Chain, and Production.

Requirements

Bachelor’s degree in Supply Chain Management, Business Administration, Information Technology, or related field—or equivalent experience.
3-5+ years of progressive experience working directly with Microsoft Dynamics AX (AX 2012) and/or D365 Finance & Operations (FO).
Strong functional expertise in Planning and Supply Chain modules within D365 FO, with hands-on experience in Master Planning (MRP), Demand Forecasting, Inventory, and Production.
Experience supporting additional D365 FO functional areas (e.g., Manufacturing, Procurement, Warehousing).
Solid analytical, problem-solving, and troubleshooting skills with the ability to work through complex planning and operational challenges.
Excellent communication and interpersonal skills, with the ability to collaborate across technical and nontechnical teams.

Responsibilities

Serve as the primary SME for D365 FO Planning and Supply Chain modules, including Master Planning, Demand Forecasting, Inventory Management, Production Control, and related functionality.
Analyze and optimize planning related business processes, ensuring alignment across Supply Chain, Operations, Production, Procurement, and Warehousing.
Translate complex planning and operational requirements into clear, actionable functional specifications for configuration, development, and solution design.
Collaborate closely with Supply Chain, Operations, Production, and Procurement stakeholders to understand planning challenges and implement scalable process improvements.
Configure and enhance D365 FO planning functionalities, such as coverage groups, master planning parameters, BOM/Routing structures, scheduling, and forecasting tools.
Manage, prioritize, and resolve support tickets related to planning, production, and supply chain operations.
Develop and maintain comprehensive documentation, including planning processes, system configurations, SOPs, and training materials.
Partner with IT and external integrations teams to support planning related integrations (e.g., forecasting systems, MES, WMS, procurement tools).
Perform planning related data analysis and reporting, supporting capacity planning, production scheduling, inventory optimization, and demand/supply alignment.
Provide training and ongoing support to planners, schedulers, buyers, and operational teams, enabling effective use of D365 FO functionality.