Business Analyst Consultant

Fidelity • Merrimack, NH

11d • Hybrid

About The Position

Ready to contribute significantly at Fidelity Insurance Agency? As a Business Analyst Consultant, you'll help lead Fidelity's Annuity and Insurance business. Collaborate with Fidelity Insurance Agency (FIA) Commercialization, Product Managers, and the Go to Market team to develop top-notch FIA solutions for advisors, customers, and Fidelity Insurance Network (FIN) Carriers. Crafting and communicating strategic and critical product initiatives targeted at advancing and broadening Fidelity’s Annuity and Insurance business. Working closely with FIA Commercialization to develop business cases, visualize user experience journeys, and establish product and business needs. Gathering and recording documenting product and business needs requirements and collaborating with Delivery team leaders and members to grasp essential outputs. Sharing demographic and product data, along with market knowledge, help Delivery teams prioritize and develop digital experiences. Working with Wealth Platform and Experience Squad Leaders, Business Analysts, and IT associates on developing, testing, and launching new and improved products and digital experiences. Collaborating with CKSI and User Experience on strategic/competitive/market research and analysis, drafting learning agendas and usability studies. Working with Distribution, Service, and Ops teams on field readiness activities to support product launches both digital and advisor led.

Requirements

• A Bachelor’s degree or equivalent, with 8+ years of experience, or a Master’s degree with 6+ years of experience in project management and business analysis; experience with annuity and insurance products is highly desired.
• Proficient understanding and prior experience with Fidelity’s Product Frameworks: Product Approach, Product Strategy, and Product Development and Management.
• Demonstrated experience in defining and documenting requirements, testing and learning, iterating on, and delivering top-tier solutions across the product lifecycle.
• Highly proficient in requirements elicitation, gap analysis, and business acceptance testing exercises.
• Strong influence and negotiation skills to prioritize work in dependent teams' backlogs.
• Exceptional strategic problem-solving and critical thinking skills, with a passion for defining outstanding customer and associate experiences.
• Outstanding ability to build positive relationships with cross-functional teams, squads, vendors, and leadership teams.
• Proven time management, organizational, and documentation skills; able to balance and prioritize multiple competing priorities independently in a fast-paced environment.
• Excellent listening, communication, facilitation, and presentation skills.
• Proficiency in MS Word, Excel, Miro, and PowerPoint.

Nice To Haves

• Familiarity with the FIA business and its annuities, life insurance, and long term care, is a plus.

Responsibilities

• Collaborate with Fidelity Insurance Agency (FIA) Commercialization, Product Managers, and the Go to Market team to develop top-notch FIA solutions for advisors, customers, and Fidelity Insurance Network (FIN) Carriers.
• Crafting and communicating strategic and critical product initiatives targeted at advancing and broadening Fidelity’s Annuity and Insurance business.
• Working closely with FIA Commercialization to develop business cases, visualize user experience journeys, and establish product and business needs.
• Gathering and recording documenting product and business needs requirements and collaborating with Delivery team leaders and members to grasp essential outputs.
• Sharing demographic and product data, along with market knowledge, help Delivery teams prioritize and develop digital experiences.
• Working with Wealth Platform and Experience Squad Leaders, Business Analysts, and IT associates on developing, testing, and launching new and improved products and digital experiences.
• Collaborating with CKSI and User Experience on strategic/competitive/market research and analysis, drafting learning agendas and usability studies.
• Working with Distribution, Service, and Ops teams on field readiness activities to support product launches both digital and advisor led.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees